Job Description
· Evaluates, recommends, and implements new library technology systems, equipment, and initiatives;
· Manages design, and project implementation to effectively use technology to serve library customers;
· Analyzes computing needs for new libraries/facilities;
· Serves as the library project manager for procurement and implementation of new technologies;
· Actively manages library vendor technology contracts, including involvement from contract development through closeout
· Directs the Technology System Support team, including overseeing the Creation Stations and other technology related services;
· Provides leadership for change management;
· Develops and coordinates technology policies and procedures to provide high-level service to internal and external library customers;
· Directs the development and updating of library technology plans as required for State Aid.
· Identifies and monitors annual performance measures related to digital services and monitors SCL performance with a focus on continuous improvement;
· Serves as member of the Library Management Team;
· Acquire and maintain working knowledge of Sarasota County Library System operational and business needs by participating in meetings, reviewing relevant documentation, and openly communicating with customers as necessary;
· Assess, plan and evaluate library current and emerging technology needs;
· Provides hardware and software support, system integration and consulting services;
· Manages library applications, analyzes requirements for third-party applications, maintains and modifies existing applications, designs and develops new applications, and reports project status;
· Identifies, diagnoses, and resolves internal and external customer issues with library applications and computer hardware as needed;
· Interprets data to identify library business trends and needs; translates needs into actionable projects;
· Serves as liaison between Libraries and Historical Resources and Sarasota County EIT on network, server, and computer maintenance issues;
· Adheres to EIT policies and procedures and attends EIT Team meetings;
· Supervises library technology inventory;
· Continually analyzes technology architecture at existing libraries/facilities;
· Acts as a consultant and liaison for users and ensures that problems are handled appropriately by prioritizing internally and working with staff/vendors to insure timely resolution;
· Provide feedback to customers and to IT managers as necessary
· Develops training modules for library staff and patrons;
· Participates in user groups, formal classes, and self-instruction to keep abreast of the latest developments and technical advances in the industry as they relate to assigned projects and responsibilities;
· Researches and stays current with trends and new developments with library related systems;
· Manages proactive assessments of fraud awareness, prevention, detection, and risk mitigation activities in area of responsibility;
· Oversees financial, compliance, operations and performance audits; reviews audit findings and ensures appropriate controls are established and implemented
Minimum Qualifications:
•
Master’s degree in Library and Information Science from an American Library Association accredited institution
•
Three years of experience with technology in public library
Compensation and Benefits
Salary Range: Salary Confidential Benefits Provided: Dental, Holidays, Life Insurance, Medical, Retirement/Pension, Sick Leave, Tuition Assistance, Vacation, Vision Other Benefits: Not Available
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