Sales Manager
Job Summary
Reporting to the Marketing & Sales Director, the Sales Manager is managing the people, processes, and programs of the Satellite Community sales office. This effort includes both implementing and monitoring measurable sales goals for calls, appointments, event attendance, deposits, settlements, occupancy levels and revenue generation for the community. The Sales Manager is responsible for communicating the sales and marketing goals to the VOTI sales team and emphasizing the importance of creating a positive customer experience that inspires prospects to want to move to the community.
Essential Functions
It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
• Provides overall leadership, plan and directs all sales activities for the Satellite Community.
• Responsible for staffing, retention, development, training and performance management of staff.
• In conjunction with events planning staff, effectively develops and hosts events with prospective residents.
• Monitors competitor’s product, sales and marketing activities.
• Manages and ensures data management tracking system is optimized and current to help with lead management.
• Establishes, maintains relationships and communicates with industry influencers and key strategic partners throughout the expansion process.
• Prepares marketing activity reports for all appropriate parties.
• Represents and promotes Village On The Isle at various civic, association and trade meetings.
• Handles inquiries and meets with prospective residents and their advisors.
• Conducts scheduled and unscheduled tours of and presentations about Satellite Community.
• Monitors departmental budget and spending.
• Responsible to achieve the community sales and move-in goals by established deadlines.
• Regular and reliable attendance is an essential function of this job.
Essential Mental And Physical Functions
The essential mental and physical functions listed below are required in order for an employee to be able to perform the essential functions of this position.
• Thinking critically; defined as reading, understanding and taking appropriate action on detailed and complex information
• Walking long distances daily
• Repetitive actions/motion of one or both hands
• Hearing ordinary conversation and office sounds
• Verbal communication in person and on the phone
• Written communication by hand and on PC
ADAAA COMPLIANCE
Village On The Isle is an Equal Opportunity Employer. In compliance with the ADAAA, Village On The Isle will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
WORKING CONDITIONS
Work is conducted primarily in a health care facility. There is possible exposure to communicable diseases and blood and body fluids that may contain HIV and/or HBV. This position frequently requires working within strict deadlines, under stressful conditions and with a variety of personalities, who may at times be emotional.
MISSION STATEMENT
Village On The Isle is a not-for-profit continuing-care retirement community affiliated with the Evangelical Lutheran Church in America. We are committed to sharing God’s love by promoting individual growth and dignity, enhancing the quality of life and meeting the human and spiritual needs of our residents, staff and community. It is not a requirement to be Lutheran to work at Village On The Isle.
Minimum Qualifications
• Bachelor’s Degree in sales, marketing, business administration or related field, or equivalent number of years of experience required.
• Two to three years of leadership experience in a senior living or CCRC environment preferred.
• Outstanding organizational and interpersonal skills and previous sales experience required.
• Computer literacy which includes, but is not limited to, Microsoft Office Suite.
• Experience with lead management database systems preferred.
Hospitals and Health Care
Sales and Business Development
Full-time