Job Description: As a dispatcher, you’ll set the daily schedule, schedule service calls, route up to 20 technicians, and communicate with customers about the status of their appointments. This is not a remote position, in person attendance is mandatory. Duties and Responsibilities: Answer calls to schedule service or maintenance appointments Make outbound calls to schedule part returns Enter and maintain customer data within the system Route technicians, perform a debrief close out of each job Process maintenance agreements and invoice payments Cross train to assist dispatching technicians for other departments when necessary Preferred Qualifications: Strong multi-tasker Minimum (1) year dispatch experience Familiarity with the HVAC, Plumbing, or Electrical industry Excellent communication skills, demonstrated listening and written/verbal communication Computer Proficiency Service Titan Experience (Highly preferred) Job Type: Full-time Pay: $18.00-$23.00 per hour Opportunity for spiffs Benefits: 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday 8am-5pm Education: High School Diploma or GED Equivalent Location: 215 Interstate Blvd, Sarasota, FL 34240 This job description is not intended to be all-inclusive, employees will perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Badger Bob’s Services is a drug free workplace. Willingness to submit to a pre-employment drug test and background check is mandatory for employment. Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Experience: Dispatching: 1 year (Required) Ability to Commute: Sarasota, FL 34240 (Required) Work Location: In person
Salary: $18 - $23 an hour
Employment Type: Full-time
Qualifications
[ "Dispatching: 1 year (Required)" ]