Technical Manager
Summary of Duties: The Technical Manager is responsible for leading, managing, and overseeing the personnel responsible for product quality, process improvements, and product development within a manufacturing environment. This role requires a deep technical understanding of manufacturing processes, product design, and quality assurance practices. The individual will collaborate with cross-functional teams to ensure compliance with the QMS, industry standards, regulatory requirements, and customer expectations, while supporting the continuous improvement of manufacturing processes. Key responsibilities include: Lead, direct, and develop a team of engineers and other personnel across quality assurance, product development, and process improvement areas. Oversee the development and implementation of quality management systems (QMS), ensuring compliance with ISO 9001 standards. Develop, implement, and monitor quality control plans, testing procedures, and protocols. Ensure that quality audits are conducted regularly, and corrective actions are implemented as needed. Maintain the non-conformance management system. Collaborate with product development teams (Sales, Production, Customers) to ensure manufacturability, cost efficiency, and quality standards are met. Establish key quality performance metrics (KPI's) and track progress toward improvement goals. Analyze product and process performance to identify areas for improvement and drive continuous improvement initiatives. Conduct time studies to optimize pricing and quoting, capacity planning, standardization, cost reduction, and other process improvement efforts. Lead process optimization projects to improve productivity, reduce waste, and increase cost efficiency while maintaining product quality. Implement Lean Manufacturing, Kaizen, and/or Six Sigma methodologies to drive process excellence and improve product yields. Ensure that manufacturing processes adhere to safety, environmental, and regulatory standards. Documentation & Reporting: Ensure that all product and process specifications, procedures, and guidelines are well-documented and maintained. Prepare and present regular performance reports to senior management on quality metrics, project progress, and ongoing improvements. Ensure compliance with all relevant regulatory standards and industry best practices. C ross-Functional Collaboration: Work closely with production, operations, supply chain, and other departments to ensure alignment of engineering initiatives with business goals. Provide technical support to production teams during the implementation of new products and processes. Participate in Contract Review activities, ensuring that technical requirements and production risks have been identified, are understood, and can be satisfied or mitigated. Function as the point of contact for customer concerns related to product quality and resolve issues in a timely and efficient manner. Collaborate with senior leadership to develop and execute the company's quality vision, strategy, objectives. Develop and/or maintain a supplier quality management system (SQMS). Monitor supplier performance through incoming quality control (IQC) and defect rates. Minimum Job Requirements (but not limited to): Strong background in quality assurance, process engineering, product development, and continuous improvement. 5+ years of engineering experience in a manufacturing environment. 5+ years of experience in quality management. Working knowledge of ISO 9001:2015 Excellent leadership and team management skills, with the ability to motivate and inspire engineers. Strong problem-solving and analytical skills, with the ability to address complex technical challenges. In-depth knowledge of manufacturing processes, systems, and automation technologies. Excellent verbal and written communication skills, with the ability to understand and/or present complex technical concepts. Strong knowledge of GD&T. Attention to detail, organizational, and time management skills. Six Sigma Green Belt or Black Belt certification (preferred). Quality management system certifications (e.g., ISO 9001 Lead Auditor) (preferred). Ability to work in a manufacturing environment with potential exposure to noise, machinery, and other factory-related conditions. Occasional travel to manufacturing facilities or supplier sites may be required. Standard working hours, but availability during off-hours or weekends may be necessary depending on business needs.
Appliances, Electrical, and Electronics Manufacturing
Engineering and Information Technology
Full-time