Patient Coordinator - Englewood
Are you passionate about making a positive impact on patients lives? We are excited to announce a rewarding opportunity for a skilled and compassionate Patient Coordinator to join our thriving dental practice in the heart of Englewood, Florida.
As the first point of contact for our valued patients, you will play a pivotal role in ensuring a seamless and exceptional experience from the moment they walk through our doors. If you are a customer-focused professional with excellent communication and organizational skills, and if you thrive in a collaborative team environment, we invite you to apply and be an integral part of our commitment to providing top-notice dental care to our community.
Responsibilities
• Efficiently manage and schedule patient appointments.
• Coordinate with dental professionals and support staff to create a well-organized and effective appointment calendar.
• Serve as the primary point of contact for patients, providing exceptional customer service through phone, email, and in-person interactions.
• Communicate treatment plans, appointment details, and any necessary pre-visit instructions to patients clearly and compassionately.
• Verify insurance coverage for patients and assist in processing insurance claims.
• Provide support in explaining billing procedures and financial obligations to patients, addressing any questions or concerns they may have.
• Ensure accurate and up-to-date patient information by managing the registration process.
• Maintain electronic health records and other relevant documentation in compliance with privacy and regulatory standards.
• Assist in general office tasks, including maintaining a tidy and welcoming reception area, managing office supplies, and supporting other administrative functions as needed.
• Collaborate with staff to create a positive and efficient work environment, contributing to the overall success of the dental practice.
• Address patient concerns or issues promptly and professionally, working to find satisfactory resolutions.
• Act as an advocate for patients within the dental practice, ensuring their needs and preferences are communicated and considered in the delivery of care.
REQUIREMENTS :
• 1+ year Dental industry experience required
• Must possess an above average phone demeanor.
• Must be a great listener.
• Must be reliable and dependable.
• Must have a passion for helping others.
We offer a competitive compensation package with a robust benefits program that includes the following:
• Medical Insurance
• Dental Plan
• Vision Insurance
• Employee Assistance Plan
• Life Insurance
• Disability Plan
• Paid Time Off
• Paid Holiday Pay
• Retirement Savings Plan with Generous Match
• Learning Environment
• Amazing Culture!
We Keep People Smiling!
Equal Opportunity Employer
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