Medical Front Office Coordinator- Venice
WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.
What it’s all about:
As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care .
What’s in it for you?
• Toppriority of culture and community including ongoing training
• Attractivecompensation package with monthly bonus opportunities
• Onboarding,comprehensive benefits, paid holidays, PTO, 401k with match, Health& Wellness programs
• Mentorshipand professional development opportunities including a CESAdvisory Board
• Fieldsupport for your hearing center
What you will do:
• Maintain clientcharts and ensure information is up to date
• Prioritize welcome and confirmation calls and provide friendly andenthusiastic customer service
• Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients
• Enterstock and custom orders, perform weekly inventory audit to ensureaccuracy.
• Maintaindetailed and accurate records of cash and bank deposits and perform allend of day processes and reports/ settlements
• Maintainsa clean, inviting, and friendly environment
• Maintainbasic knowledge of hearing aid technology and be able to perform basiccleaning/repair functions
• Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks
• Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care
What we are looking for:
• HighSchool Diploma or equivalent
• Experiencein customer service and office administration
• Excellentoral and written communication skills, ability to establish and maintain aprofessional rapport with clients and co-workers
• Proficiencywith computers including scheduling software and MS Office
• Strongmulti-tasking, organization, and time-management skills
A Place to Grow your Career:
Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:
• Aprofessional development team of dedicated Regional Training Managers
• Continuingeducation, LinkedIn Learning and tuition reimbursement
• Careeradvancement pathways for Center Support and Client Care
Pays :$19hr
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.
Medical Equipment Manufacturing
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