The Operations Coordinator II is responsible for overseeing and facilitating the supply chain and billing operations and of an assigned customer(s). Additionally, this position will coordinate personnel and processes to achieve both the effective distribution of goods and accurate preparation of bills receivable. The ideal candidate for this role has excellent communication and negotiation skills, knowledge of supply management principles and practices, and the ability to organize financial information. A successful Operations Coordinator II will assist with training Operations Coordinator I team members and ensure the smooth operations of a variety of channels aiming for maximum efficiency. KEY RESPONSIBILITIES: - Coordinate day-to-day operational activities to ensure smooth business functioning. - Assist in the development and implementation of operational policies, procedures, and best practices. - Monitor and analyze operational workflows to identify areas for improvement and efficiency gains. - Collaborate with cross-functional teams to support project management and execution. - Maintain accurate records and documentation related to operational activities and projects. - Provide support in budgeting and financial management, including tracking expenses and preparing reports. - Ensure compliance with company policies and industry regulations. - Assist in managing vendor relationships and negotiating contracts and agreements. - Prepare and present operational reports and metrics to senior management. - Troubleshoot operational issues and implement corrective actions to resolve problems. - Support the onboarding and training of new team members in operational procedures. - Coordinate logistics and resources for meetings, events, and other company activities. - Serve as a point of contact for internal and external stakeholders regarding operational inquiries. - Contribute to the development and implementation of strategic initiatives to support business goals. MINIMUM WORK EXPERIENCE: 1 to 3 or more years of experience as a Logistics Coordinator, Customer Service Representative, or similar administrative role PREFERRED EDUCATION: High school diploma: Higher degree from a technical school will be appreciated SPECIFIC KNOWLEDGE & SKILLS: - Strong organizational and multitasking skills. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management software. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Strong problem-solving skills and attention to detail. - Experience with data analysis and reporting. - Knowledge of supply chain management and logistics. - Ability to manage multiple projects and meet deadlines. - Familiarity with budget management and financial analysis. - Understanding of process improvement methodologies, such as Lean or Six Sigma, is a plus. - Ability to adapt to changing priorities and work in a fast-paced environment. - Strong leadership and decision-making abilities. - Experience in coordinating with multiple departments and stakeholders. WORK ENVIRONMENT: Work is generally performed in a warehouse environment. The noise level is moderate. Generally, well ventilated, and well lit. Warehouse team members may be required to wear protective clothing. Additionally, may operate heavy equipment and strict safety regulations may be required. PHYSICAL EFFORT: Work is physically strenuous and team members are required to lift heavy packages up to 50 pounds. Work may require excessive bending or stooping. Team members may be required to climb ladders, use hand tools, and/or use heavy machinery (e.g., forklift, etc.). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Light duty options may be available. PortCity is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Job Type: Full-time Pay: From $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Weekends as needed Work Location: In person
Salary: From $19 an hour
Employment Type: Full-time
Qualifications
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