We are seeking a detail-oriented and proactive E-Commerce Specialist to join our dynamic team. This role is ideal for someone who is highly organized, customer-focused, and thrives in a fast-paced e-commerce environment. You will be responsible for managing online sales platforms, fulfilling orders, providing top-tier customer support, and assisting with wholesale store orders in our warehouse. If you have a strong attention to detail, excellent customer service skills, and the ability to work efficiently with e-commerce platforms and fulfillment processes , we want you on our team. Key Responsibilities:Order Fulfillment & Shipping Accurately process, pick, pack, and ship online orders in a timely manner. Maintain an organized and efficient fulfillment area. Assist with wholesale store order fulfillment in the warehouse. Customer Support & Sales Provide exceptional customer service via phone, email, and chat regarding order inquiries, product details, and returns. Handle returns, refunds, and exchanges according to company policies. Maintain a professional and friendly approach, ensuring a seamless shopping experience. E-Commerce Operations & Inventory Management Manage product listings, update inventory levels, and ensure accurate pricing. Conduct regular inventory audits and report discrepancies. Utilize data entry skills to maintain product information and optimize online listings. Qualifications & Skills: Experience in e-commerce, customer support, order fulfillment, or a related field is preferred. Strong customer service skills with the ability to communicate effectively in English (multilingual abilities are a plus). Proficient in data entry, order processing, and working with e-commerce platforms . Strong organizational skills with the ability to manage multiple tasks simultaneously. Ability to analyze sales data and generate actionable insights. A proactive problem-solver who takes initiative and adapts quickly to challenges. Why Join Us? Competitive pay and opportunities for growth . A fast-paced, collaborative team environment. Employee discounts on high-quality products . We promote from within , offering career advancement opportunities. If you’re looking for an opportunity where your e-commerce, fulfillment, and customer service skills can make an impact, we’d love to hear from you. Apply today! Job Type: Full-time Pay: $14.00 - $16.00 per hour Expected hours: 40 per week Benefits: On-the-job training Paid time off Shift: Day shift Ability to Commute: Travelers Rest, SC 29690 (Required) Ability to Relocate: Travelers Rest, SC 29690: Relocate before starting work (Required) Work Location: In person
Salary: $14 - $16 an hour
Employment Type: Full-time
Qualifications
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