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Health Information Management Quality Analyst, FT, Days

Prisma Health

Location: Greenville, South Carolina
Type: Full-Time, Non-Remote
Posted on: March 27, 2025
Health Information Management Quality Analyst, FT, Days
Inspire health. Serve with compassion. Be the difference.
Job Summary
Reviews and validates that scanned documents reside with the correct patient and are indexed to the correct document type and level (encounter, patient, or order) within the document management system. Assesses and reports document imaging quality metrics by employee and by location. Assures inaccurately scanned information is promptly corrected to assure the overall integrity of the patient medical record. Maintains an expert knowledge of the imaging system function and all supportive software.
Accountabilities
• Performs routine quality audits of scanned documents and reports accuracy of work performed to include correct
indexing of documents to the patient, document type, and scanning level. Identifies and reports trends in processing
errors in order to reduce error rate, Identifies opportunities to improve upon process and/or reduce scanning
volume. 40%
• Promptly resolves incorrectly scanned documents or documents scanned to the incorrect patient/location by
re-scanning, re-indexing, and/or redacting. 20%
• Identifies system issues impacting the timeliness or quality of scanning and submits support tickets as needed. 10%
• Maintains statistical information on corrections, audits, and system problems to be sent to Management for
review. 10%
• Maintains an expert level of knowledge on document management system functionality and work processes.
Participates in testing of system functionality, new releases, and makes recommendations for system
enhancements. 10%
• Assists members of the document imaging staff, serving as a SuperUser and elbow support. 10%
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Education
High School Diploma or equivalent
Minimum Experience
Two years' experience in Health Information Management or related Epic credential
Specific Acceptable Credentials (if applicable)
Registered Health Information Technician (RHIT) Through AHIMA - Preferred
In lieu of the Above Minimum Requirements
Associate's Degree in Health information Management
Other Required Experience
Document scanning experience - Preferred
Electronic Medical Record Experience - Preferred
Work Shift
Day (United States of America)
Location
Patewood Outpt Ctr/Med Offices
Facility
7001 Corporate
Department
70017502 HIM Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
R1114396
Hospitals and Health Care
Quality Assurance
Full-time