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Membership Coordinator

The University of Georgia

Location: Athens, Georgia
Type: Full-Time, Permanent, Non-Remote
Posted on: March 26, 2025
Membership Coordinator
Athens , GA
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Job Description
Posting Details
Posting Details
Posting Number
S13412P
Working Title
Membership Coordinator
Department
PSO-State Botanic Garden of GA
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/) . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.
About the College/Unit/Department College/Unit/Department website Posting Type
External
Retirement Plan
TRS
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule Additional Schedule Information
M-F 8am-5pm; occasional evenings and weekends for special events
Advertised Salary
Commensurate with Experience
Posting Date
03/26/2025
Open until filled
Yes
Closing Date Proposed Starting Date
05/05/2025
Special Instructions to Applicants Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Position Information
Classification Title
Office/Clerical Lead
FLSA
Non-Exempt
FTE
1.0
Minimum Qualifications
Requires at least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications Position Summary
This full-time position serves as a business and administrative professional for the Friends of the State Botanical Garden. The incumbent is responsible for assisting with or completing many administrative tasks that are varied in nature and may require a wide-ranging skill set with a complete knowledge of the department's functions. While supervision of this position may be limited, the supervisor is available for clarification of policies and procedures. Issues and data handled will frequently be highly confidential in nature and accuracy is of utmost importance. It is imperative that the incumbent use professional discretion effectively. Tasks may shift throughout the day; it is highly important that the individual exercise competence and professionalism while reprioritizing responsibilities. This position works closely with the Friends of SBG President, Executive Committee, Friends members (approximately 1,500 members), SBG Director, SBG Assistant to the Director for Strategic Initiatives, SBG Director of Development and SBG Major Events Manager.
Knowledge, Skills, Abilities and/or Competencies
Working knowledge of office practices and procedures. Organizational skills. Ability to use discretion with confidential information. Ability to use independent judgment. Ability to work under limited supervision. Proficiency in CRM and database management systems.
Physical Demands
Sitting for extended periods of time. Ability to lift 10+ pounds to help with Friends events
Is driving a responsibility of this position?
Yes
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
Yes
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .
Duties/Responsibilities
Duties/Responsibilities
Administration and Communication
• Maintain accurate membership database of approximately 1,500 members; process new and renewal memberships in a timely manner (within 1-2 weeks of receipt). Accuracy and timeliness are critical.
• Generate membership reports and analyze data to identify trends.
• Prepare membership packets, monthly dues notices (first and final notices) and other mailings. Maintain mail lists and listserv for membership, newsletter and other correspondence.
• Track Friends publications and maintain supply inventories.
• Respond to member inquiries promptly and professionally.
• Process cash, check, credit card payments and deposits for Friends memberships. Submit additional donation documentation to the Foundation and prepare acknowledgement letters.
• Update Friends board directory.
• Work with garden communication team to create promotional materials.
• Prepare regular notices of Friends events and contribute to the garden magazine.
• Garden representative for Earthshare Georgia, submitting required paperwork and representing SBG at conferences
Percentage of time
50
Duties/Responsibilities
Membership Recruitment and Retention
• Develop and execute strategies to attract new members through outreach, marketing and networking.
• Implement initiatives to maintain member engagement and track member renewal rates and create strategies to increase renewal.
• Prepare monthly membership report for the Friends board.
Percentage of time
30
Duties/Responsibilities
Event Management
• Responsible for creating and managing registration for Friends events including Friends First Fridays, annual meetings, trips and other special events as necessary. Tasks include collecting money, sending tickets/correspondence, maintaining RSVP lists and serving as registration table host.
• Create and send email invitations in GAIL for Friends and garden events to Friends membership. Forward email invitations to Friends membership for other Garden events as requested.
• Work closely with the Friends Executive Committee to manage their meetings calendar, create and disseminate agenda and other materials for meetings and attend meetings.
Percentage of time
20
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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Job Summary
Company
University of Georgia
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
High School or Equivalent
Required Experience
Open