Inside Sales Applications Engineer
As a pioneering leader at the forefront of advanced separation technologies, Komline has built a global reputation for its’ engineering excellence. Through a combination of innovative engineering, cutting-edge manufacturing, and decades of experience, Komline continues to produce the highest quality equipment by maintaining its own integrated manufacturing facilities. Servicing our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing end-to-end separation solutions tailored to meet our clients’ needs. With a continuous record of rapid expansion and strategic acquisitions, Komline sets itself apart as we welcome and continue to grow our burgeoning business.
The team supporting our Komline-Harn brand of products has been delivering the highest quality membrane treatment system for our clients over the past 50 years. Whether it’s a full design build, membrane plant retrofit, or uniquely required service, through our dedication we consistently deliver on expectations.
This Inside Sales Applications Engineer will support existing outside sales teams by handling technical inquiries, prospecting leads, and providing exceptional customer service. The position plays a crucial role in enabling the sales teams to focus on strategic initiatives while ensuring seamless customer interactions.
Responsibilities:
• Act as the primary point of contact for incoming sales inquiries, responding promptly and professionally to customer requests and inquiries
• Collaborate closely with the outside sales team to gather and disseminate product information, technical specifications, and pricing details
• Assist in the preparation of sales proposals, quotations, and other sales-related documentation
• Qualify leads and opportunities, and route them to the appropriate outside salesperson for follow-up
• Maintain accurate and up-to-date records of customer interactions, sales activities, and pipeline information in the company's CRM system
• Develop a deep understanding of the product portfolio, including membrane technologies, reverse osmosis systems, and related components
• Provide technical support and guidance to customers, addressing their queries and concerns regarding product specifications, applications, and compatibility
• Participate in trade shows, webinars, and other marketing events to generate leads and promote products and services
• Collaborate with cross-functional teams, such as engineering and customer service, to ensure seamless communication and resolution of customer issues
Qualifications:
• Bachelor's degree in a relevant field (e.g., Engineering, Sales, Marketing) or equivalent work experience.
• Minimum of 2-3 years of experience in an inside sales or technical sales support role, preferably in the water treatment or membrane technology industry
• Strong technical aptitude and the ability to understand and communicate complex product specifications and applications
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
• Proficiency in using CRM systems and other sales-related software tools
• Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively
• Strong problem-solving skills and a customer-centric mindset
Nice To Haves:
• Familiarity with membrane technologies, reverse osmosis systems, and related components
Equal Opportunity Statement: Komline is an EEO employer – M/F/Vets/Disabled
Machinery Manufacturing
Strategy/Planning, Manufacturing, and Project Management
Full-time