Administrative Specialist II - General Services - R14498
Spotsylvania County is committed to maintaining a drug free workplace. Employees are prohibited from manufacturing, distributing, possessing or using controlled substances such as marijuana. A positive drug test result, confirmed use or impairment can be subject to disciplinary action, up to and including termination in accordance with our personnel policies.
A positive pre-employment drug test will also disqualify a candidate for hire.
General Statement of Job
Under general supervision, performs customer service related duties for the Parks and Recreation Department. Work involves greeting visitors to the County Visitor Center and fostering a positive public image. Work also involves preparing information in response to consumer inquiry and interest; and ensuring an adequate supply of promotional materials. Reports to the Director of Parks and Recreation.
Special Duties & Responsibilities
Essential Job Functions
Greets visitors to the County Visitor Center; provides information to visitors, including distributing maps and brochures; assists in conducting and planning tours for visitors.
Answers telephone and responds to callers requesting touring and travel-related information; describes attributes of County attractions and activities.
Prepares tourism packages; sorts and prepares packages for bulk mailing; prepares shipments of brochures.
Maintains accurate records of daily activities, including number of visitors to the center, their origins, points of interest, etc.
Inventories brochures on a regular basis; records and informs Director or Visitor Center Supervisor of shortages of brochures; restocks brochures, as necessary.
Ensures Visitor Center offers a clean and comfortable environment to visitors of Spotsylvania County; maintains smooth and effective operation of Visitor Center.
Additional Job Functions
Sells County souvenir items, including maps, event tickets, etc.
Performs Other Related Work As Required.
Minimum Training & Experience
Graduation from high school, and 3 to 5 years experience in customer service or marketing work; or any combination of training and experience which provides the required skills, knowledge and abilities.
http://www.spotsylvania.va.us/content/123/8468/37324.aspx
Government Administration
Administrative
Full-time