Employer
Sarasota County Government
Salary
$23.33 - $24.00 Hourly
Location
Sarasota, FL
Job Type
Full-Time
Department
Public Utilities
Closing Date
Continuous
Start Here. Grow Here. Stay Here.
Do you have a strong background in finance and data analysis? In this role, you'll handle complex clerical and technical customer service tasks, requiring knowledge of billing procedures, rate structures, and account management for water and sewer customers. Responsibilities include billing, meter management, permitting, and loan processing. Apply today to join our growing team!
• Process Cycle Routes, Off Cycle, Back Billing, Final Billing, Adjustments, List & Post; Generate Reports on revenue, consumption, and reconciliation, Stuck Meters, Inter-Change Meters, Inactive with Consumption, Zero Consumption, Cancel Rebills; Account Corrections; monitor Sewer Only Billing/Delinquency, and others.
• Ensure accurate and timely billing for all customers utilizing services authorized within Sarasota County Public Utilities resolutions through daily review and audit of accounts.
• Audit and review data, classification, coding, routing, and rates within the CIS and report all variances.
• Issue and complete work orders to receive needed information or to complete customer or staff requests, including adding applicable fees.
• Investigate, and respond to complex customer/vendor issues, and concerns.
• Ensure compliance with all utility billing regulatory/county principles, policies, resolutions/ordinances, and practices.
• Display and maintain consistent intermediate to advanced skills using Microsoft Software such as, but not limited to,  Outlook, Excel, Word, Powerpoint, Visio, Teams, Smartsheet, and OneNote.
• Identify trends and/or problems through statistical analysis and assure continuous improvement of systems and processes.
• Develop and ensure compliance with principles, policies, and practices.
• Implement new policies, procedures, and/or job requirements and display consistent flexibility and adaptability to change.
• Experience with Computerized Maintenance Management Systems (Maximo) and other work-related applications.
• Review the accuracy of training documents, processes, and SOPs and provide updates/corrections as needed.
Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
About You
Minimum Qualifications
• ​An associate's degree from an accredited college/university in Accounting or Finance.
• Two (2) years of related experience in auditing procedures, inventory control, basic real estate, bookkeeping, or financial duties.
• -OR- A Bachelor’s degree in Accounting, Finance, or a related area may substitute for the required experience.
• -OR- Year-for-year basis may substitute for the college degree.
Preferred Qualifications:
• Naviline or UMAX software experience in Billing or Finance.
About Everything Else
Starting Pay Rate: $23.33 - $24.00,  based on experience.
Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).
If you are selected to join our team, please click on this link to review the Required First Day Documents . You will need to present the following items on your first day:
1. I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)
2. U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)