Hardware Customer Service Representative
Landscapers Supply, Inc.
Department : Hardware
Job Title :Hardware CSR
Reports To :Store Manager
Full/Part Time :Full
Direct Reports : No
Salary/Wage: $13and up, based on experience
About Landscapers Supply and Hardware (affiliated with ACE Hardware and Do It Best Hardware)
Are you an outdoor enthusiast? Do you love gardening, landscaping, or DIY home projects?
At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection.
Think you’d be a good fit?
Join the Landscapers Supply Team!
As part of our team, you share our values geared toward the on-going success of our customers and fellow associates:
Innovate – Strive to be the best in space and inspire a growth mindset
Motivate – Develop all employees and instill a common purpose
Praise – Love our customers and teammates via open communication
Amaze – Exceed the expectations of every customer!
Collaborate – Work together in a positive, flexible and efficient way
Trust – Have respect for all customers and teammates – integrity matters!
Landscapers Supply is a place where you can make an IMPACT every day!
Benefits (some benefits may vary based on FT / PT availability)
• Health/Dental Insurance
• Paid time off
• Paid holidays
• 401(k) matching
• Closed on Sundays
• Employee discount
• Professional development
• Opportunities for advancement
Job Description
As our Hardware CSR , you will play a critical role in supporting Landscapers Supply’s ability to serve our customers with the smile and expertise they expect from our stores.
As a Hardware Customer Service Representative (CSR) at Landscapers Supply, you are the friendly face and knowledgeable voice our customers rely on. Your role is essential in creating a welcoming experience, providing expert guidance, and ensuring each customer leaves with the solutions they need for their home or professional projects.
With your positive attitude and dedication to exceptional service, you’ll help maintain our reputation as the go-to resource for homeowners and professionals alike. Whether assisting customers in-store, answering questions, or offering product recommendations, you’ll be at the heart of making every visit to Landscapers Supply a success.
Responsibilities
• Greet and listen to customers
• Identify needed productsand provide professional solutions
• Check out customers at the cash register
• Contact customers for pickup orders
• Stock, organize and clean theHardware department
• Complete inventory counts, in-between serving customers
Required Qualifications
• Basic knowledge of tools and hardware
• Ability to have positive and friendly interactions with customers
• Ability to be organized and calm in a fast-paced environment
• Ability to have clear communication with colleagues
Desired Qualifications
• Experience working in a hardware store
Physical Requirements
• Ability to lift and handle up to 70 lbs
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