Busser
Job Locations US-FL-Englewood
ID 2025-13003
Schedule Friday, Saturday, Sunday, Thursday, Wednesday
Language Requirements N/A
Overview
The Busser plays a key role in ensuring a positive guest experience by maintaining clean and organized dining areas, including tables, floors, and restrooms. This entry-level position, under the supervision of the Food & Beverage Leadership, also includes light dishwashing duties and hosting responsibilities, ensuring guests feel welcomed and supported throughout their visit.
The Busser provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service.
Responsibilities
Essential Duties and Responsibilities
• Greet all residents upon entry to the facility, and thank them when leaving.
• Guide residents to tables, restrooms and other locations of the facility as needed or requested .
• Follows local, state and federal health standards, and follows recipes designed by onsite F&B leadership .
• Performs additional responsibilities as requested by the onsite F&B leadership.
• On occasion, operate the industrial dishwasher
• Other duties as assigned by the direct supervisor.
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily . The requirements listed below are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
• Understanding of basic restaurant sanitation
• Continuing education will be offered and administered as needed.
Skills and Abilities
• Effective interpersonal skills when interacting with residents or customers
• Ability to collaborate effectively with the team and follow directions from supervisors
• Ability to work fast, effectively and stay focused under pressure
• Must be able to perform repetitive tasks and stand for extended periods of time
• Consistently showing up on time and ready to perform all duties as assigned.
• Basic command of a computer preferred but not required .
Physical requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.
• Ability to
• lift up to 30 lbs.;
• work in an upright standing or sitting position for long periods of time, may fluctuate.
• May handle, finger, grasp and lift objects and packages.
• Reach with hands and arms,
• c ommunicate, receive and exchange ideas and information.
• quickly and easily navigate the property/building as required to meet the job functions; complete all required forms.
• May be required to travel for training sessions off-site on an ad-hoc basis .
• May be occasionally required to cover for front desk staff at other communities within a reasonable commuting distance when needed .
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies and callouts in a timely manner .
EQUAL EMPLOYMENT OPPORTUNITY
Castle is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws.
DISCLAIMER
This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason .
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