INSIDE SALES REPRESENTATIVE I
Sarasota , FL
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Job Description
Madison Medical is committed to pioneering the medical and life science solutions of tomorrow. We are driven by a mission to make healthcare safer, healthier and more productive. Our businesses strive to enable positive impacts on health.
We are a group of businesses within one of the largest privately held companies in the world, Madison Industries; a safe haven for entrepreneurs who want to grow their businesses, a culture that encourages teammates to act with an owner's mindset.
Our world class teams design and manufacture leading technologies in the medical, health care, pharmaceutical and bioscience industries. Madison Medical offers a comprehensive range of products that meet the demands of an ever-changing marketplace while improving millions of lives around the globe.
• Improving patient safety while helping to solve the nursing shortage.
• Faster, more accurate test results, so doctors can treat patients more effectively.
• Detecting cancer early to save more lives.
• Enabling those with skin conditions to live healthier, fuller lives.
Elevate Healthcare, a Madison Medical group company, is a leading innovator in the medical simulation industry. We specialize in developing advanced simulation technologies designed to enhance healthcare education and improve patient safety. Our products include a wide range of simulators for various medical fields, from ultrasound and surgical training to emergency and trauma care. Our mission is to make the world safer, healthier, and more productive by providing innovative solutions that elevate healthcare training, ultimately leading to better patient outcomes and a safer healthcare environment.
Job Title : Inside Sales Representative (ISR)
Location: Sarasota, Florida - USA
Company: Elevate Healthcare
About Us: Elevate Healthcare is a leading innovator in the medical simulation industry. We specialize in developing advanced simulation technologies designed to enhance healthcare education and improve patient safety. Our products include a wide range of simulators for various medical fields, from ultrasound and surgical training to emergency and trauma care. Our mission is to provide innovative solutions that elevate healthcare training, ultimately leading to better patient outcomes and a safer healthcare environment.
POSITION & REQUIREMENTS SUMMARY:
Join a rapidly growing company in the healthcare industry! As a key member of the Elevate Healthcare team, the ISR will work alongside internal teams and external partners to deliver high-quality products and services. This role will involve collaborating with various departments such as Engineering, Clinical Specialists, Product Management, Procurement, and Internal QA to drive and maintain top-notch quality performance. By leveraging quality tools, this individual will play an integral role in shaping and enhancing the quality culture at Elevate Healthcare.
RESPONSIBILITIES
• Identify and qualify new sales leads through cold calling, inbound inquiries, and other prospective strategies.
• Retain existing customers through communication, relationship building and set measurable and mutual customer expectations that will drive revenue.
• Actively promote and sell service plans and specific catalog products to both new and existing customers.
• Provide accurate and comprehensive information on the features, benefits, and pricing of service plans and catalog products.
• Identify customer needs and match them with the most suitable service plan or product from the catalog.
• Generate and close sales opportunities over the phone, via email, or through other communication channels.
• Develop and maintain a pipeline of potential customers for service plans and catalog products.
• Research potential clients to understand their needs and propose tailored solutions.
• Build and maintain strong, long-lasting relationships with customers by providing excellent service and follow-up.
• Handle customer inquiries and concerns regarding service plans, products, and orders promptly and professionally.
• Offer personalized consultations to customers to help them select the right service plan and products from the catalog.
• Process sales orders, ensuring that all necessary documentation and information are accurately completed.
• Meet or exceed sales quotas and targets for service plans and catalog products.
• Maintain accurate records of customer interactions, sales progress, and other relevant information in CRM tools.
• Manage customer data, ensuring accuracy in billing, contact information, and order details.
REQUIREMENTS
• College Degree or equivalent combination of studies and experience.
• Proven experience in inside sales, preferably in selling service plans, products, or a similar industry.
• Assertive sales mindset, enthusiastic about developing new business and cultivating undiscovered opportunities to improve territory sales results.
• Must be an organized and detail-oriented individual with a proven ability to manage and prioritize multiple responsibilities and projects.
• Excellent phone etiquette and communication skills, both verbal and written.
• Strong negotiation and persuasion skills to convert prospects into loyal customers.
• Strong commitment to customer satisfaction, providing a positive, consultative experience.
• Ability to build and maintain long-term relationships with customers.
• Ability to identify customer needs and provide tailored solutions effectively.
• Able to travel up to 20%.
PREFERRED:
• Prior experience using Customer Relationship Management (CRM) software (e.g., Salesforce,) is preferred.
GENERAL:
• Complies with and enforces all applicable safety rules, regulations, and procedures at all times
• Perform all duties in compliance with legal and ethical standards.
• Maintain security of all proprietary information.
• Perform other duties as assigned or as necessity dictates.
PHYSICAL REQUIREMENTS:
• Ability to lift or push weight up to 50 pounds (simulators).
• Ability to operate standard office equipment.
Elevate is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
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Job Summary
Company
CAE Healthcare
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open