Long Range Planner II - R14161
POSITION INFORMATION
POSITION BASED TESTING
FINAL FILING DATE: FILE IMMEDIATELY.
RECEIPT OF APPLICATIONS MAY BE CLOSED ON OR AFTER OCTOBER xx, 2006.
The ITT Operations Manager reports to the Director of the Airport Information Technology and Telecommunications (ITT) at the San Francisco International Airport. This position manages and directs the entire ITT xxxxxgroup activities Airport-wide.
The essential functions of the job include: managing a Help Desk that receives an average of over 1,200 calls a month and is staffed on a 18 hour, 7 day a week basis; managing a client services group that supports Commission desktop workstations and laptops; managing the ongoing requirements of Airport tenants in the International Terminal Complex; having ownership of the Remedy activity tracking and asset management applications and any modification to support Airport sections and tenants needs for reporting and accounting tasks; managing the Projects and Planning group that owns large Commission and Tenant project management and requirements; supervising ITT personnel when they are performing duties and responsibilities related to the planning, design and implementation of IT projects, routine desktop responses, airline operational systems (Multi-User System Environment, aka MUSE); supervising Help Desk personnel to the ITT service level agreement (SLA) to ensure excellent service to Commission and tenants; making decisions using a high degree of independent judgment and discretion; evaluating all new technological roll outs and then developing innovative ways to utilize these technologies; developing policies, procedures, rules and regulations to establish effective relationships across divisional lines and ensuring that new policies and procedures are provided proactively to Airport management and staff and other City departments; and performing other duties as assigned.
Note
The normal annual salary range is $114,582 - $146,224. Appointment above the maximum of the normal range $114,582 - $146,224 may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range. In addition to competitive salaries, the City offers flexible benefit plans with pre-tax elections which include: medical and dental insurance; Retirement Plan; Deferred Compensation Plan; Social Security; Long-term; disability Plan; Life Insurance; paid Management Training program; 11 paid holidays per year; 10 floating holidays; 10 to 20 vacations days per year, depending on years of service; and may earn up to 100 hours paid administrative leave per year.
Minimum Qualifications
• Possession of a Bachelor’s degree in Computer Science or Information Systems;
AND
• Ten (10) years of verifiable professional senior level project management experience. This experience must include enterprise applications with related web application development and Oracle database environments.
Substitution
Possession of a Master’s degree in Computer Science or Information Systems from an accredited college or university may substitute for up to two (2) years of the senior level project management experience.substitute for up to two (2) years of xxxxx
How To Apply
FILE IMMEDIATELY. MAY CLOSE AT ANYTIME. Effective July 3, 2006 there is a new City and County of San Francisco employment application form. Applications will be available beginning FRIDAY, OCTOBER xx, 2006, 8:00 a.m. to 5:00 p.m., Monday through Friday at the Department of Human Resources, 44 Gough Street, San Francisco, at the San Francisco Airport Commission Human Resources Office, Delta Building 3rd Floor, 710 N. McDonnell Road, San Francisco, CA 94128 AND on our website at www.sfgov.org/dhr. Mailed application materials must be postmarked by the final filing date. Faxed applications will NOT be accepted.
Applications may be filed electronically. Access the application through the GovernmentJobs.com website at: http://governmentjobs.com/sf/default.cfm/action​=jobs
.The completed employment application and all supporting documents may be submitted or mailed at
:Via Mai
• lAirport Commission Human Resource
sAttn: 0941 ITT Operations Manager Exa
mAirport Exam tea
mP.O. Box 809
7San Francisco, CA 9412
8O
RHand Delivere
• dAirport Commission Human Resource
s710 N. McDonnell Roa
dAttn: 0941 ITT Operations Manage
rAirport Exam tea
mDelta Building, 3rd Floo
rSan Francisco, CA 9412
• 8Department of Human Resource
s44 Gough Stree
tAttn: 0941 ITT Operations Manage
rAirport Exam tea
mSan Francisco, CA 9410
3Verificatio
nVerification of qualifying education and experience will be required prior to appointment. When requested, a copy of a diploma, transcripts and/or license/certification must be submitted to verify the education/license/certification requirement. When requested, verification of qualifying experience must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rule 111A. Failure to provide the required verification when requested may result in rejection of application and/or removal from eligibility for referral and appointment in this class. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis
.SELECTION PROCEDURE
SScreening Committee: (Weight: Qualifying
)A committee of experts may evaluate the qualifications as described on the application materials, of each candidate who has met the minimum requirements for the positions. Only the most qualified candidates will continue in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the process, and the decisions of the screening committee are final
.Oral/Performance Examination: (Weight: 100%
)Candidates will be tested to determine their relative knowledge, skill and ability levels in job related areas, which may include but not be limited to: developing and supporting complex Airport software, network and business; supporting Internet/Intranet applications in Airport environments; managing Airport projects at an Enterprise Level; identifying and resolving problems and evaluating new technologies; developing service level agreements; establishing excellent working relationships with diverse customer base in the development of an Airport-wide Customer Service policy; including communication and negotiation skills
.Certification Rul
eThe certification rule for the eligible list resulting from this examination will be Rule of the List. The hiring department may conduct additional selection processes to make final hiring decisions
.Transportation Security Administration (TSA) Security Clearanc
eCandidates for employment with the San Francisco Airport Commission are required to provide a complete employment history for the past ten (10) years and an explanation of all gaps in employment during that period. The past ten (10) years of the candidate's employment will be verified. In addition, candidates will be required to undergo a criminal history check, including FBI fingerprints, in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission
.Selection Procedures Note
• s Candidates must pass each part of the selection procedure
.General Note
• s Position Based Tests are administered in accordance with Civil Service Rule 111A. All provisions of this rule are part of this announcement
• . Important Employment Information for Position Based Testing in the City and County of San Francisco can be obtained at http://sfgov.org/site/dhr_page.asp?id=566. Paper copies of this information can be obtained at 44 Gough St., San Francisco, California. The Important Employment Information is part of this announcement
• . Applicants are advised to keep copies of all documents submitted. Persons filing electronically should make copies of their documents before submitting them. Submitted documents become a permanent part of the exam record and will not be returned. Hiring department may require applicants to present additional material at the time of appointment and/or at a later date
• . Applicants with disabilities requiring reasonable accommodation for this process must contact the analyst by phone at (650) 821-2048, or if hearing impaired at (650) 821-2323 (TDD), or in writing at San Francisco Airport Commissio
nHuman Resources, Class 0941 ITT Operations Manager, P.O. Box 8097, San Francisco, CA 94128 as soon as possible
• . All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. The City will not sponsor any H1B visas
• . The job description and minimum qualifications specified on this announcement are appealable to the Civil Service Commission. Appeals of these provisions must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Refer to Civil Service Commission Rule 111A, Article VIII. All other provisions of this announcement except for the Certification Rule are appealable to the Human Resources Director. Appeals of these provisions must be filed with the examination analyst listed on this announcement within five business days of the announcement issuance date
.Issued: 10/xx/0
6COMBINED, PROMOTIVE AND ENTRANC
EPhilip A. Ginsburg, Directo
rDepartment of Human Resource
sAnnouncement #: 5319
0Airport / CR (650) 821-204
8MCCP File No. 27-08
7Employee Benefit
sThis information is intended to provide a general summary of benefits available to employees of the City and County of San Francisco and is not legally binding. The exact benefits an employee is entitled to receive depends upon the collective bargaining agreement between the City and County of San Francisco and the employee organization or union representing the employee's classification, as well as various provisions of ordinances, the Charter and Civil Service Commission Rules. To view the collective bargaining agreement for this job class, click here
.Provisional and Temporary Exempt employees may not be entitled to receive some or all of the benefits listed below
.Holidays : Eleven (11) paid legal holidays per year. Additional floating holidays as provided by collective bargaining agreement
.Paid Vacatio
nOne (1) to five (5) years of service - 10 days per year
.Six (6) to fifteen (15) years of service - 15 days per year
.After 15 years of service - 20 days per year
.Paid Sick Leave : Thrirteen(13) days per year
.Other Benefit
sRetirement Plan for permanent employees
.Deferred Compensation program
.Social Security
.Health Insurance (choice of several plans)
.Dental Plans
.Disability Insurance program (available at employee's cost)
.Credit Unions
.Uniforms (if required by the City for the job classification)
.Tuition Reimbursement program
.Management Cafeteria Plan.
Government Administration
Other
Full-time