Account Services Coordinator
Join our team as an Account Services Coordinator! In this role, you’ll play a key part in providing exceptional support to our valued customers. We’re looking for someone who is passionate about helping others, well-organized, has excellent communication skills, and thrives in a fast-paced environment. If you’re eager to make an impact and be part of a dynamic team, we want to hear from you!
Hours: 7:30am-4:00pm, Monday-Friday
Key Responsibilities:
• Engage consistently with diverse customer groups to ensure effective communication.
• Provide clear updates to customers and collaborate with our internal team.
• Schedule company resources including service technicians, delivery drivers, and project managers.
• Coordinate project delivery and installation with customers and subcontractors.
• Maintain accurate internal records for installation and service tasks in line with company standards and software.
• Request replacement parts from manufacturers using external software.
• Monitor project progress and take necessary actions to ensure successful completion.
• Foster a positive and friendly atmosphere while collaborating with peers, service technicians, project managers, sales, and operations personnel, as well as customers.
• Utilize software tools such as Outlook, Excel, Word, and various web-based platforms effectively.
Benefits:
• 401(k) Safe Harbor Match
• Health, Dental and Vision Insurance (Employee, Spouse & Family)
• Paid Time Off
• Employee Assistance Program
Construction
Other
Full-time