Mankato Motor Company is looking for a full time Service Manager for our Nissan and Volkswagen stores. This is an exciting opportunity in a growing, fast-paced industry. The Service Manager would oversee the service departments at our Nissan and Volkswagen stores and would be responsible for: Hiring and supervising the service department and reconditioning personnel at the two import stores, as well as monitoring their performance in servicing customers. Have knowledge of and stay on top of being in compliance with Federal, State, and local regulations that affect service operations (for example, OSHA, hazardous waste disposal). Creating goals and objectives for the department, which includes working through items on the monthly financial statement along with marketing and advertising through the supervision of the owner of the company. Provide training on administrative policies and procedures for all department personnel. Encourage technicians to keep their skills up to date through periodic technical training on new systems and components offered by the automotive manufacturers. Ensure daily inventory of technician's time is consistently sold to service customers. Keep up to date on manufacturer warranty and policies and procedures while serving as a liason with the factory representatives. Maintain the highest Customer Service Index rating from customers by handling customer complaints immediately and according to dealership policy. Attend managers' meetings. Qualifications/Skills Automotive management experience Reynolds and Reynolds experience preferred but not required. Good verbal and written communication skills. Good math skills are needed. Valid driver's license with good driving record. Benefits Medical and Dental Insurance Health Savings Account Vision Insurance Life Insurance Short term disability insurance 401k plan with employer match Paid training Paid time off Earned Safe and Sick Time Employee discounts on products and services We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe work environment. Applicants must be willing to submit to a pre-employment background check. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Salary:
Employment Type: Full-time
Qualifications
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