Hiring for a front desk clerk at an extended stay hotel. This position will mostly include evening and overnight shifts. You will be checking guests in/out, taking payments, assisting guests with their needs/concerns, and other duties such as doing laundry and cleaning public spaces/office during your shift. Weekend and holiday availability is needed since we operate 24/7/365. Previous hotel experience is preferred but not necessary. Experience with Choice Advantage a plus. Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and assist guests with inquiries or requests - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or issues with empathy and problem-solving skills - Process payments and maintain accurate records - Maintain a clean and organized front desk and lobby area, wash, dry and fold hotel linens. Requirements: - Excellent customer service and communication skills - Ability to multitask and prioritize tasks effectively - Proficient in using phone systems and computer software - Strong attention to detail and accuracy - Ability to handle cash transactions with integrity - Flexibility to work shifts, including evenings, weekends, and holidays Note: Previous experience in a similar role is preferred but not required. Training will be provided. This is a great opportunity for individuals who enjoy interacting with people, providing exceptional customer service, and being the face of the hotel. Join our team of dedicated professionals and contribute to creating a positive guest experience. Apply now! Job Type: Full-time Pay: $14.00 - $16.00 per hour Benefits: Employee discount Paid time off Schedule: 8 hour shift Evening shift Holidays Night shift Overnight shift Work Location: In person
Salary:
Employment Type: Full-time
Qualifications
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