Customer Service Representative I - Gulf Gate Library (Part Time) - R14945
The Position
This is a continuous filing exam. Next cut-off date: 03/09/2007.
Incumbents are responsible for a variety of civil engineering work in connection with the design, surveying, testing of materials and construction of public works projects. Public works projects include, but are not limited to roads and bridges; traffic control system design; drainage, water and wastewater collection, distribution and treatment; airports; new building construction and remodels; and other structures and projects.
Associate Civil Engineer is the first level in the civil engineering series requiring registration as a civil engineer. Under direction, an Associate Civil Engineer performs difficult and complex engineering work and acts as supervisor to a small group of engineers and/or paraprofessional engineering staff. Associates may serve as project/resident engineers on a single major or several minor engineering projects.
The class of Associate Civil Engineer differs from the next lower class of Assistant Engineer – Civil (Level I/II) by the level of complexity and responsibility in assignments. In addition, the Assistant does not require a professional registration nor have supervisory responsibilities. This class differs from the next higher class of Senior Civil Engineer, in that the Senior is responsible for all phases of an engineering program whereas an Associate is responsible for individual projects within a program.
Receives direction from a Senior Civil Engineer or a comparable or higher engineer. Exercises direct line supervision over assigned staff.
Examples of Knowledge and Abilities
Knowledge Of
• The principles and practices of civil engineering
• Methods and materials used in the design and construction of varied civil engineering projects
• Budget preparation
• Principles and techniques of personnel management and supervision
• Laws and regulations pertaining to public works construction and design.
• Civil engineering principles and practices applicable to construction, and material testing administration, solid waste management
• Design of park facilities, parking lots and other miscellaneous civil engineering projects
• County surveyor and permit functions
• Laws and regulations pertaining to these programs Ability to:
• Prepare detailed plans and specifications
• Perform technical research work and make detailed analysis
• Prepare complete and comprehensive reports
• Analyze engineering problems and adopt effective courses of action
• Lay out work and guide subordinate personnel in performance of projects
• Supervise and train professional and technical staff
• Maintain effective working relationships with superiors, subordinates, and the general public
Employment Qualifications
Minimum Qualifications:
Current registration as a civil engineer issued by the California State Board of Registration for Professional Engineers.
General Qualifications
A valid California Driver’s License, Class C or higher, is required prior to appointment to this class. Failure to maintain a valid California Driver’s License, may constitute cause for termination from this class in accordance with Civil Service Rule 11.4. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.
Certification Requirements
Per Health and Safety Code, Sections 18949.25 – 18949.31, incumbents may be required to obtain a certification from a recognized state, national, or international association, as determined by the County, within two years of date of hire or assignment.
Some positions in this class series require incumbents to complete one year of verifiable experience in the appropriate field and, within one year thereafter, to obtain certification from a recognized state, national, or international association, as determined by the County.
Any person currently and continuously employed by the County as an inspector, plans examiner or building official, for not less than two years prior to January 1, 1996, is exempt from the certification requirements as outlined above.
In addition, persons appointed to this class might be required to complete a minimum of 45 hours of continuing education every three years. The County may determine appropriate providers of continuing education such as community colleges or organizations affiliated with code enforcement.
Note: Failure to meet the required certification requirements may constitute cause for termination from this class in accordance with Civil Service Rule 11.4.
Physical Requirements
• Sit for extended periods, frequently stand and walk
• Have manual dexterity and eye-hand coordination need to use a variety of office equipment such as computers, telephones, calculators, copiers, and drafting equipment
• Have corrected vision in order to review plans and specifications and perform other essential functions of the job
• Occasionally walk on uneven terrain at construction sites, etc. Individuals who are unable to pass some of the physical requirements due to physical disability will be reviewed on a case-by-case basis.
Working Conditions
May be required to work in excess of 40 hours a week and/or work irregular hours, particularly during emergency situations.
Criminal History Check
The County may access criminal history information on candidates who have accepted a conditional offer of appointment within this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedure B-5 and applicable federal and state law. The County shall not consider for employment any applicant who has been convicted of a felony or misdemeanor that relates to or impacts the applicant's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.
Special Access
Some incumbents in this class must acquire and maintain an airport security badge allowing access to secure County airport locations.
Application and Testing Information
Probationary Period
The probationary period for this classification is twelve (12) months.
Testing Process
The examination process consists of a formula rating, weighted 100%. A formula rate is the panel’s evaluation of the candidate’s applicable education, training and experience submitted in response to the supplemental questions in this job announcement. All candidates successful in the examination process will be placed on the eligible list in rank order determined by the test score attained. Applicants will be notified by mail of the results.
How To Apply
Application packets may be submitted to our office on-line, in person or by mail. Applicants are encouraged to complete and submit the standard County of Sacramento application form and their responses to the supplemental questions on-line. However, any required additional documentation (such as copies of transcripts, etc.) must be submitted in person or by mail and clearly marked with the title of the job for which you are applying.
It is the applicant’s responsibility to ensure his/her application, responses to the Supplemental Questionnaire, and any other required documentation are received by the filing deadline. Postmarks will not be accepted. Applications received after the application deadline will be rejected.
Note: Resumes may be attached to your submitted application. However, a resume will not substitute for the experience information that is required on your application form. Your application may be returned to you as incomplete if the experience portion of the application is not filled in on the application. A notation of “See Resume” will not substitute for the information requested on the application form.
To apply, please complete and submit a Sacramento County application form, responses to the Supplemental Questionnaire (listed in this announcement) and any required documentation by 5:00 p.m. on NEED DATE to:
Sacramento County Employment Office
609 9th Street
Sacramento, CA 95814
Phone 916-874-5593; 7-1-1 California Relay Service
M/C 06-007
www.saccountyjobs.org
Note: The Sacramento County Employment Office is not responsible for the untimely delivery of materials sent via U.S./specialized mail or County interoffice mail.
For information regarding other County jobs, call (916) 874-5627. You will be provided with a recorded message, accessible 24 hours a day. Applications are available by calling (916) 874-5593 or www.saccountyjobs.org. For additional information related to Sacramento County’s employee benefits, appeal rights, and testing process information, please read the “Sacramento County Employment Benefits You...” brochure or review the "Employee Benefits" section on our website.
Supplemental Questionnaire Instructions
When completing the Supplemental Questionnaire, please include all relevant experience, education, and training for each question and explain your answers thoroughly.
Please complete the questionnaire attached to this job bulletin or if applying on-line, see the tab marked “Supplemental Questions”. This is an essential part of the exam process. Include 1) places of employment; 2) pertinent dates; 3) duties performed, etc. when responding to the questions. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Any experience and/or training listed MUST be identified on your application.
If you are not submitting your application on-line, include the steps below when preparing your responses to the supplemental questions. Your application will be rejected as incomplete if this supplemental questionnaire is not completed and submitted with your application.
• Place ONLY your social security number on each page.
• Do not place your name on the responses to the Supplemental Questionnaire.
• Identify each question on your responses.
• Type each response on a separate page. Attach to your County application and submit by 5:00 p.m. on the application deadline.
Note: Resumes, letters, and other materials will not be evaluated or considered by the rating panel as responses to the supplemental questions.
NOTE: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Employee Benefits
As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP).
General Benefits
Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net.
Temporary Positions
Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions.
Salary Step Increases
The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained.
Pay
All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty.
Vacation
Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days.
Holidays
13.5 holidays per year as recognized.
Sick Leave
Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit.
Parental Leave
Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations.
Tuition Reimbursement
Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement.
Retirement
Social Security and Sacramento County Employees' Retirement System coverage.
Health Insurance
The County offers a variety of health plan design options to fit individual needs.
Dental Insurance
The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person.
Life Insurance
The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction.
Deferred Compensation
The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal.
Employee Assistance Program
The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as:
• Legal Advice/Difficult Decisions
• Marriage or Family Relationships
• Financial or Credit Worries/Elder Care
• Alcohol and Drug Abuse
Wellness Incentive Program
The County will recognize and award time off to eligible employees who maintain an excellent attendance record.
Flexible Spending Account
The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses.
• DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working.
• MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan.
Workers' Compensation
In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California.
Sacramento Credit Union
The credit union offers loan facilities and systematic saving plans through payroll deduction.
SELECTION AND PLACEMENT
Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age.
Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations.
FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office.
Minimum Qualifications
Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification.
"Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.
Promotional Examinations
If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications.
Open Examinations
Any person who meets the minimum qualifications may apply.
Continuous Filing Examinations
Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received.
Eligible Lists
Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists.
Examination Ratings
Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director.
Appeal Process
Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination.
Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate.
FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): http://www.personnel.saccounty.net/Documents/FAQ(2).pdf
Other Information
VETERAN'S PREFERENCE:
Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes.
"Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service.
Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty.
Citizenship Or Authorized Alien Requirement
As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment.
Conflict Of Interest Code
Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest.
Concurrent Employment
No employee may concurrently occupy more than one County position.
Special Skill Qualifications (when Specified On The Application)
Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that:
Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and
The certification of eligibles who possess special skills have been approved by the Civil Service Commission.
Pre-employment Medical Examination & Drug Testing
The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant.
Driver License
Possession of a valid California Driver License may be required for some positions.
Probationary Period
Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months.
Agency Shop/Fair Share Fee
Some positions require, as a condition of continued employment, that the person either:
• Become a union member;
• Pay a fair share fee to the union; or,
• Meet specific requirements under which an equivalent amount must be paid to a charity.
Fingerprinting And Criminal Record Checks
Fingerprinting and criminal record checks are required for some positions.
01
The Associate Civil Engineer General Option requires valid registration as a civil engineer issued by the California State Board of Registration for Professional Engineers. Please list your registration number(s) and expiration date(s) as issued by the State of California. NOTE: You are encouraged to apply if you took the most recent California Professional Engineer's examination. However, you will not be eligible for hire until proof of registration is provided to the Employment Office.
02
Please describe your educational background and include transcripts and/or diploma that indicate your college major. If you have a Master’s Degree in Civil Engineering please include a copy. In addition, please list any related continuing education courses you have completed that are relevant to this position.
03
Describe your professional civil engineering experience. In your response give specific projects on which you have worked, your level of involvement, employer, responsibilities, and the technical activities you performed.
04
Describe your leadwork and/or supervisory experience including employers and dates of employment, functions of staff, size and level of your staff as well as your scope of responsibility such as training, scheduling, evaluations, etc.
05
Describe your planning, designing, or construction project management experience. Give specific examples of projects and your responsibilities for planning, project duration, scheduling, budget, and directing the project activities. Include in your response your level of authority, and who you reported to.
• Required Question
Government Administration
Other
Part-time