Treatment Court Lab Technician - R14495
Description
Metropolitan Health Plan (MHP) seeks an Information Technology (IT) Applications Manager to direct the Business Applications Management Department to include development, operations, quality assurance and release management.
The Business Applications Department is responsible for performing routine maintenance for accurate and timely claims adjudication, making modifications to ensure continued compliance with regulatory and other contractual obligations, and for implementing large development projects to include new product rollouts, major enhancements and implementation/integration of new technologies and business partner tools.
Metropolitan Health Plan is a not-for-profit, state-certified health maintenance organization (HMO) and an enterprise initiative of Hennepin County.
This position is classified as an Information Technology Manager in the Hennepin County job classification system.
The Primary Duties And Responsibilities Of This Position Include
• Oversee execution of IT operations, IT development, quality assurance and release management.
• Work with Business Continuity/Disaster Recover Manager to ensure complete and current plans are in place and tested appropriately.
• Develop and execute long-term applications management strategy.
• Direct the establishment, review and modification of policies, procedures and controls consistent with managed care regulatory requirements, contractual obligations, accreditation requirements and best practices.
• Oversee departmental preparation for internal and external audits including post audit corrective action plan development and execution.
• Direct the creation and maintenance of application support documentation including desktop procedures, business process and data flows.
• Develop and manage operating and capital budget.
• Select, develop, assign, direct work, evaluate and discipline subordinate staff.
The ideal candidate will have:
• Bachelor's degree or higher in computer science, management information systems (MIS), or an approved related degree.
• Ten years of comprehensive professional-level experience in IT healthcare, five of which were in a supervisory capacity.
• Considerable knowledge of systems relationships and database environments, data security and privacy requirements and procedures, and detailed knowledge of HIPPA requirements.
• Experience developing and managing budgets.
• Ability to provide customer service in a complex healthcare environment and work effectively with demanding users.
• Ability to manage other supervisors, team leaders, and several subordinate units, balancing resource requirements and maintaining critical services.
• Experience in program management methodologies.
• Ability to develop solutions to IT problems.
• PMI or other Project Management certification.
• Experience with change/transformation management.
Invitations to interview will be based on an assessment of education and experience.
Hennepin County recognizes that diversity enriches the workplace and encourages individuals with bilingual and/or bicultural skills/experience to apply for positions for which they meet the qualifications.
If you need assistance to actively participate in the employment process, please email us at HR.Dept@co.hennepin.mn.us or call us at 612.348.2163.
Hennepin County, an Equal Opportunity Employer, will hire and promote without regard to such non-job-related distinctions as race, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation, public assistance, or national origin. If you believe you have been discriminated against, contact the Human Resources Department, A-400 Government Center, Minneapolis, MN 55487, 612.348.3562.
Why work here?
Hennepin County Embraces The Total Rewards Philosophy. We Want Our Employees To Succeed – Not Only At Work But As They Move Through Life And Its Milestones. We Offer Advantages And Opportunities Others Can't – Including
• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success
By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Employee Benefits Summary
Visit our benefits page to learn more: www.hennepin.us/employees
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found here.
01
If you would like to include a cover letter, you may copy and paste it here.
02
Which of the following best describes your highest education completed in computer science, management information systems (MIS), or information technology?
• I have not completed post-secondary courses in computer science, management information systems (MIS), or information technology.
• I have completed some post-secondary courses in this field, but have not completed a certificate or degree program.
• I have completed a certificate program in computer science, management information systems (MIS), or information technology.
• I have completed a two-year degree in computer science, management information systems (MIS), or information technology.
• I have completed a Bachelors degree in computer science, management information systems (MIS), or information technology.
• I have completed a Masters degree or higher in computer science, management information systems (MIS), or information technology.
03
List your completed degrees including level and area of specialization. If you have not completed a degree, please type "none" in the space provided.
04
Do you have experience as an IT professional, supervisor or manager?
• Yes
• No
05
How many full-time equivalent years of experience do you have as an IT professional, supervisor or manager?
• 0
• 1
• 2
• 3
• 4
• 5 or more
06
Do you have experience as an IT professional working in a health maintenance organization (HMO), managed care or other health-related setting?
• Yes
• No
07
How many full-time equivalent years of experience do you have as an IT professional working in a health maintenance organization, managed care or other health-related setting?
• 0
• 1
• 2
• 3
• 4
• 5 or more
08
Which of the following process development activities have you performed?
• Following established processes
• Providing input for developing or modifying processes
• Assigned role in implementing new processes (part of rollout)
• Assigned to develop sub-processes as directed and with support
• Assigned to develop large scale processes as directed and with support
• Owning process development for a function or department
• Other
• None of the above
09
Which of the following supervisory tasks have you performed?
• Hired employees.
• Wrote employee performance appraisals.
• Disciplined employees.
• Trained employees.
• Signed or authorized employee timecards.
• Administered Human Resources policies, such as Family Medical Leave and the Americand with Disabilities Act.
• Administered labor agreements.
• Coached and mentored employees.
• I have not supervised employees.
10
Which of the following budget activities have you performed?
• I have analyzed financial reports generated from a computerized financial system.
• I have developed spreadsheets showing budget or revenue figures and expenditures.
• I have projected year-end fund balances (or profit and loss compared to budget), based on actual and anticipated expenditures and revenues.
• I have recommended specific budget cuts or increases to a higher level manager for review or a decision.
• I have developed a budget.
• I have presented or defended a budget before a governing board.
• I have made decisions myself on budget cuts or increases.
• Other.
• None of the above.
11
What is the largest budget you have developed and managed?
• Less than $1,000
• $1,000 to $9,999
• $10,000 to $99,999
• $100,000 to $499,999
• $500,000 to $999,999
• $1,000,000 to $4,999,999
• $5,000,000 to $9,999,999
• Over $10,000,000
• I have not developed and managed a budget.
12
Do you have experience supervising IT professionals who configured, customized or programmed computer software applications to pay health care claims?
• Yes
• No
13
Describe your experience supervising IT professionals who configured, customized or programmed computer software applications to pay health care claims. Include the name of your employer, your job title and duties, and dates you performed this duty. If you do not have this experience, type "None" in the space provided.
14
Do you have at least five years of experience developing and promoting best practices methodology for the development/support of computer applications?
• Yes
• No
15
Which of the following activities have you performed for an HMO?
• Interpreted state or federal regulations to HMO staff.
• Contacted state or federal regulators to obtain interpretations of regulations.
• Conducted compliance activities.
• Conducted audits.
• Negotiated resolution of compliance problems with a state or federal regulatory agency.
• Negotiated the method or timeframe for implementation of new regulatory requirements with a state or federal regulatory agency.
• Negotiated contracts with a state or federal regulatory agency.
• None of the above.
16
Describe your experience performing the activities for an HMO checked in the previous question. Include the name of your employer, job title, job duties performed and dates you performed those duties. If you do not have this experience, type "None" in the space provided.
17
With which of the following activities have you performed for a state or federal agency that regulates public/government health care programs?
• Interpreted state or federal regulations to HMOs/health plans.
• Conducted compliance reviews of HMOs/health plans.
• Conducted audits of HMOs/health plans.
• Wrote state or federal regulations.
• Negotiated resolution of compliance problems with HMOs/health plans.
• Negotiated the method or timeframe for implementation of new state or federal regulatory requirements with HMOs/health plans.
• None of the above.
18
Do you have experience directing the creation and maintenance of application support documentation including desktop procedures, business process and data flows?
• Yes
• No
19
Do you have experience communicating technical or statistical information to a lay audience or a policy-making body?
• Yes
• No
20
Describe an experience when you had to communicate technical or statistical information to a lay audience or a policy-making body. How did you convey the information so that it would be understood? What other considerations were important?
21
Do you have experience assessing and prioritizing projects across an enterprise or division?
• Yes
• No
22
Briefly describe the stategies you have used to assess and prioritize projects across an enterprise or division. If you do not have this experience, type "None" in the space provided.
23
Your response to this question will help us evaluate the effectiveness of our recruiting sources & methods. Please choose the ONE source that most closely describes how you FIRST learned about this specific job opening. PLEASE REVIEW ALL POSSIBLE CHOICES BEFORE MAKING YOUR SELECTION.
• Hennepin County: Employment Opportunities Web Page
• Hennepin County: Received Job Email Notification
• Hennepin County: From a Human Resources Employee
• Hennepin County: From Another Employee (Not in Human Resources)
• Hennepin County: Telephone Jobline
• Hennepin County: Walk-in to Human Resources Lobby
• Hennepin County: You Were Previously Employed by Hennepin County
• Hennepin County: You Worked as an Intern/Trainee/Temporary Staff/Volunteer Related to this Position
• Online: MNJobNetwork.com / JobsInMinneapolis / JobsInStPaul.com
• Online: GovernmentJobs.com
• Online: MinnesotaDiversity.com
• Online: MN Council of NonProfits Website (www.mncn.org)
• Online: MN Job Bank (MN Workforce Centers)
• Online: Star-Tribune Jobs Website
• Online: Monster.com
• Online: CareerBuilder.com
• Online: Yahoo HotJobs.com
• Online: DICE.com
• Online: Craigslist.com
• Online: U of M GoldPass System
• Online: Land-it.org
• Online: A Professional Association Website (any)
• Online: Received eNewsletter, eMagazine or eBlast
• Online: OTHER Diversity/Community Website (not listed above)
• Online: OTHER College/University Website (not listed above)
• Online: OTHER General Employment Website (not listed above)
• Print Ad: Star-Tribune
• Print Ad: Local Community/Diversity Newspaper or Periodical
• Print Ad: College/University Newspaper or Periodical
• Print Ad: Professional Association Print Publication (any)
• Print Ad: OTHER Print Publication (not listed above
• Event: Job/Career Fair
• Event: Community Festival/Event
• Event: Professional Association Meeting/Conference
• Other: Direct Mailing to Home/Office
• Other: Employment Service Posting/Referral
• Other: Friend/Family/Co-worker (Not a Hennepin County Employee)
• Other: Teacher/Professor/Career Counselor/Mentor/Coach
• Other: Banner/Poster/Billboard/Sign
24
If You Selected JOB/CAREER FAIR, COMMUNITY EVENT, PROFESSIONAL ASSOCIATION Or OTHER For Any Category Above, Please List The Exact Name Of The Specific Source Here
• Required Question
Government Administration
Research, Analyst, and Information Technology
Full-time