Sales Manager
Position Summary: Negotiates, books and services group room accounts and all catering events. This includes, but is not limited to sleeping rooms, catering functions, set ups, audio visual and on-site servicing.
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Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Negotiates and finalizes contract and banquet event orders by meeting with clients.
• Research competing hotels, prospect and network to surface business
• Develop effective sales strategies to counter the competition.
• Stay abreast of local events.
• Conduct site visits.
• Prepare proposals tailored to address and impress the client.
• Sell to fill need dates.
• Identify and secure business to fit the yield strategy.
• Attain/exceed sales goals and profitability.
• Deliver a high level of guest service with key decision makers, solve guest problems, meet commitments and anticipate guest needs.
• Take initiative to solve problems by liaison with other hotel managers.
• Follows up with clients after each function to ensure satisfaction.
• Adhere to hotel grooming standards.
• Perform any additional tasks requested by management.
• Has a basic knowledge of Food and Beverage basics with menu pairing
• Maintaining effective relationships with clients and establishing new relationships
• To develop and promote the sale of local, corporate and wedding events
• Creates Banquet Event Orders, Group Resumes, Proposals, Contracts
• Actively sell corporate, local and wedding catering events ensuring monthly and quarter goals are met
• Included but not limited to are the following:
• Work closely with the Sales Team, and F&B Manager to ensure and maintain levels of service
• Work closely with Executive Chef in preparing menus for corporate and social functions
• Work closely with Sales Managers to ensure proper use of function space, menu pricing to maximize revenues
• Attend regular meetings, including but not limited to, BEO meetings, daily business review meeting, weekly staff meeting, departmental meetings
• Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Annual Sales Goals
• Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication both written (BEO’s, Group Resumes, Invoices, Rooming List) and personal contact with all departments for the success of the event
• Supervise the execution of banquet/meeting events
Hospitality
Sales and Business Development
Full-time