Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
Front Desk Spa Concierge @ Woodhouse Spa - Sarasota...COMING SOON!
#1 in the Massage & Spa Services category - 2025 Entrepreneur Franchise 500
NOW HIRING :
Part-Time
Full-Time
Woodhouse Spa is searching for spa professionals!
We are excited to bring Woodhouse Spa to Sarasota, FL and need you!
Ready to make a difference and be an important part of our Team?
Front Desk/Customer Service/Guest Relations
At this front desk position, your graciousness will be the first impression people feel when they arrive at our spa. As a member of our Front Desk Team, you will be the face of Woodhouse Spa. You are an expert at creating a world class experience for each guest. Whether they’re here to purchase a gift card, book an appointment, or embark on a luxurious retreat, you will help facilitate each guest’s time at the spa from beginning to end.
IN THIS POSITION YOU WILL:
• Open or close the spa depending on your shift schedule.
• Check-in each guest for their service and assist at check-out after their service has concluded.
• Answer our multi-line phone system -Schedule services for guests using our MEEVO software system.
• Retail products and Series.
• Confirm appointments and help prepare therapists for service day.
• Pre-book our guests at check-out for future services.
• Provide amenities to guests when needed.
• Provide 5 Star Customer Service
• Ensure Sanitation Standards are met and exceeded in Spa.
YOU CAN LOOK FORWARD TO:
• Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees
• 401K with 100% on first 4% Employer Match - ALL Employees
• Competitive hourly wage.
• Paid Vacation - ALL Employees
• Free Parking
• A fast-paced, team-oriented environment.
• Being an expert on all Woodhouse Signature Services and MEEVO System software.
• Continuous customer service and retail product training.
• Opportunities to grow in our Company and the spa industry.
• Generous discounts and opportunities to enjoy services and products.
WE HAVE SOME GUIDELINES AND REQUESTS:
• 1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred.
• Experience using a scheduling spa software is preferred.
• Ability to work weekends - 1 Weekend day shift required of all Employees
• Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards
• Possess strong professional communication and excellent customer service skills
• Must be able to multi-task in a fast paced environment.
• Positive attitude is required.
Woodhouse Spa is an Equal Opportunity Employer and is a drug-free and smoke-free workplace.
$17.00 per HOUR Employment Type: Full-Time