Contract $21-$24 per hour Job Title: Account Processor
Location - Owensboro, Kentucky 42301(onsite)
Duration - 06+ Months contract with potential for extension
Must have ability to be in office full time, ability to work 8-5 CST
Free Parking
Job Description:
Overtime: Potential, but limited
Responsibilities of this position: Processing income checks and packages for Assumptions and Subordinations. Mailing out packages for Assumptions and Subordinations. Assisting in a phone queue to help answer questions to customers associated with Assumptions and Subordinations. They will be expected to Complete checks same day, scan all packages same day and stay within SLA.
There are currently 30 employees in this department and Candidate will interact with Customers, internal/external clients, phone and email. Internal face-to-face with peers and on-site management.
Required skills:
Great customer service and communication skills, ability to work in a high-pressured environment, ability to multi-task, great teamwork. Ability to be in office full time, ability to work 8-5 CST
MSP or DOCV/MIR would be great!
Interview Process: 1 Telephone interview with two managers on the call
Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.