Title: Sr. Manager, Business Process Optimization
Location Options: Scottsdale, AZ | Stamford, CT | Wakefield, MA
Job Type: Full Time | Exempt
Who You Are:
As Sr. Manager of Business Process Optimization, you’ll drive process improvements to boost efficiency, reduce costs, and elevate organizational performance. We’re looking for a strategic thinker with strong analytical skills, a track record in process improvements, and expertise in project management, process mapping, and change management. Excellent communication and leadership skills are a must. If you're ready to make a significant impact, this is the role for you!
What You’ll Do:
Process Analysis and Improvement
• Conduct comprehensive analyses of current business processes
• Identify areas for process improvement, cost reduction, and efficiency enhancements
• Develop and implement optimized processes to streamline operations
Stakeholder Engagement
• Collaborate with various departments to understand their process challenges and requirements
• Act as a liaison between business units and IT to ensure process improvements are technically feasible and aligned with business goals
• Facilitate workshops and meetings to gather input and feedback from stakeholders
Project Management
• Lead and manage process improvement projects from inception through completion
• Develop project plans, set timelines, and ensure adherence to milestones and deadlines
• Coordinate cross-functional teams to ensure successful project execution.
Change Management
• Develop and implement change management strategies to ensure smooth adoption of new processes
• Communicate changes effectively to all stakeholders, providing training and support as needed
• Monitor and measure the impact of process changes to ensure desired outcomes are achieved
What You’ll Bring:
• You have 4+ years of experience in process improvement, project management, or a related field
• You have proven expertise in process mapping and redesign, with strong analytical and problem-solving skills to drive efficient solutions
• You are skilled in managing multiple projects simultaneously with strong communication and the ability to influence stakeholders at all levels
Even Better If:
• You bring experience with ERP systems and process automation tools, adding valuable expertise to drive efficiency and innovation
• You hold a Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field