Submission for the position: Patient Experience Rep - (Job Number: 1123262)
Patient Experience Rep
JOB PURPOSE:
Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient’s problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources.
#IND789 #LI-POST #GD
MINIMUM EDUCATION REQUIRED:
2-3 years working with complex customer service situations preferred.Two year college or Associates Degree with an emphasis in Social and Behavioral Science or Public Relations related field preferred.
MINIMUM EXPERIENCE REQUIRED:
2-3 years working with complex customer service situations preferred.Two year college or Associates Degree with an emphasis in Social and Behavioral Science or Public Relations related field preferred.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
2-3 years working with complex customer service situations preferred.Two year college or Associates Degree with an emphasis in Social and Behavioral Science or Public Relations related field preferred.
ADDITIONAL QUALIFICATIONS:
2-3 years working with complex customer service situations preferred.Two year college or Associates Degree with an emphasis in Social and Behavioral Science or Public Relations related field preferred.
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Facility Support
United States-Georgia-Athens-1199 Prince Avenue
Piedmont Athens Regional Hospital
Jan 16, 2025, 12:34:20 AM
Non-exempt
Schedule: Part-time Location(s): United States-Georgia-Athens-1199 Prince Avenue Day Job