F&B Shift Supervisor
FUNCTION
The F&B Shift Supervisor is essential in overseeing daily operations within the food and beverage department, ensuring a high level of service, quality, and guest satisfaction. The ideal candidate will have strong leadership skills, a keen attention to detail, and a passion for delivering exceptional dining experiences.
Specific Duties And Responsibilities
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.
• Supervise daily operations of the food and beverage outlets, ensuring compliance with service standards and policies.
• Train, motivate, and evaluate staff to deliver exceptional service and maintain high-quality food and beverage standards.
• Monitor guest satisfaction, address concerns, and ensure a positive dining experience.
• Assist in managing inventory, including ordering, receiving, and controlling food and beverage supplies.
• Collaborate with kitchen staff to ensure timely food preparation and presentation.
• Maintain cleanliness and organization of all dining areas, following health and safety regulations.
• Prepare shift reports, including sales and labor cost analysis, and communicate findings to management.
• Implement promotional initiatives and special events to enhance guest engagement and revenue.
• Other duties as assigned.
STANDARDS OF PERFORMANCE
• Available to work flexible hours, including weekends, holidays, and nights, as needed.
Education, Training, And Experience
• High school diploma or equivalent; degree in hospitality management or a related field preferred.
• Previous experience in a supervisory role within the food and beverage industry is required.
• Knowledge of food safety and sanitation regulations is essential.
• Able to obtain and maintain a valid Kentucky gaming/racing license.
Come join the Owensboro Team!
#owensborogaming
Gambling Facilities and Casinos
Management and Manufacturing
Full-time