Manager of Catering Services
Posting Details
Posting Details
Posting Number S12965P Working Title Manager of Catering Services Department PSO-Cont Ed-Aux-Food Services About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education ( https://www.uga.edu/ ). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About The College/Unit/Department
The University of Georgia Center for Continuing Education & Hotel is hiring motivated, dependable, and team-orientated individuals for jobs that advance UGA’s mission of Public Service and Outreach. The Georgia Center, located on campus across from Stegeman Coliseum, is the campus hub for the development and administration of non-credit professional and continuing education courses as well as home of the only on-campus hotel.
College/Unit/Department website www.georgiacenter.uga.edu Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
40.0 hours – Sunday through Saturday. Ability to work a flexible schedule which will include weekends, nights and holidays.
Advertised Salary $45,000 to $50,000, Commensurate with Experience Posting Date 11/25/2024 Open until filled Yes Closing Date Proposed Starting Date 01/02/2025 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Position Information
Classification Title Retail Operations Professional FLSA Exempt FTE 1.00 Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
3-5 years’ experience in banquets and catering. Strong oral communication skills.
Ability to oversee and lead projects. Ability to lead and manage a team of students and
staff.
Position Summary
This position serves as the head of the Catering Services Department within the Food & Beverage Division of the Georgia Center for Continuing Education & Hotel. Thi individual will oversee all off-premise catering operations, managing the planning, execution, and delivery of high-quality catering services for events held outside the Georgia Center. This role involves leading and managing a team responsible for off-site events, working closely with the culinary and banquets teams to ensure seamless coordination and exceptional service. The Manager of Catering Services will collaborate with clients to develop tailored catering solutions, manage the budget and financial performance for off-premise events, and ensure that all events meet or exceed client expectations. This position will also be responsible for developing and maintaining operational standards, training programs, and systems to enhance team performance and ensure consistent service quality. This individual will take a hands-on approach in executing events and may also assist with special events hosted by the Office of Special Events as needed. The role requires a dynamic leader who can balance the operational, financial, and client relationship aspects of catering services while maintaining the highest standards of service.
Knowledge, Skills, Abilities And/or Competencies
• Considerable knowledge of all menus, their preparation, and service expectations.
• Considerable knowledge of sanitary practices and health hazards relating to food preparation and service.
• Comprehensive knowledge of food and beverage preparations; service standards; guest relations and etiquette.
• Knowledge of all applicable federal, state, and local health safety regulations.
• Plan work schedules, assign personnel, and supervise the work of subordinates in a manner conducive to full performance while maintaining morale.
• Establish and maintain effective working relationships with employees and patrons.
• Read and interpret safety rules and operating instructions.
• Communicate ideas to employees and respond to routine requests for information.
• Daily operational reports.
Physical Demands
• Fast paced environment with occasional crowds and loud noise.
• Stand and walk for long periods.
• Repetitive use of hands, bending/stooping, kneeling/squatting, lift and carry 25 pounds or more.
• Driving.
Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .
Duties/Responsibilities
Duties/Responsibilities
• Lead all operations of the Catering Services Department.
• Manage day-to-day operations of the catering department, ensuring high standards of service and execution.
• Oversee the planning, coordination, and delivery of off-site catering events.
• Ensure smooth logistics for food delivery, setup, and teardown at off-premise locations.
Percentage of time 30 Duties/Responsibilities
• Strategic planning for the Catering Services Department.
• Assist in development, implementation, and evaluation of departmental policies, procedures, standards, goals, and budgets.
• Prepare regular reports on catering operations, including performance metrics, financial results, and customer feedback.
• Analyze data to assess the success of events and identify areas for improvement.
Percentage of time 25 Duties/Responsibilities
• Hire, train, and supervise a professional service-oriented team for the Catering Services Department.
• Oversee the onboarding process for all team members, including recruitment, training, and continuous professional development to enhance team skills and service quality for all banquet and catering team members.
Percentage of time 25 Duties/Responsibilities
• Collaborate with chefs and sales team to design catering menus that align with client preferences, seasonal trends, and dietary requirements.
• Ensure the consistent quality of food and service, both in preparation and presentation.
Percentage of time 10 Duties/Responsibilities
• Cultivate and maintain strong relationships with key clients and partners.
• Address client concerns or complaints promptly, ensuring high levels of customer
Percentage of time 10
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Leta Salazar Recruitment Contact Email leta.salazar@uga.edu Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
• * How did you hear about this job opportunity at the Georgia Center for Continuing Education and Hotel?
• UGA Jobs
• Georgia Center Employment Page
• Georgia Center Talent Recruitment Brochure
• Insidehighered.com
• Indeed
• hCareers
• LinkedIn
• Facebook
• Department of Labor
• Goodwill
• From a current UGA employee
• Other
Applicant Documents
Required Documents
• Resume/CV
• Cover Letter
Optional Documents
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