General Information
Location:
US-AZ - Phoenix
Position Type:
Full Time
Virtual Eligible:
No
Job Category:
Marketing
Ref #:
7071
Description and Requirements
At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide, promoting a diverse and inclusive workforce. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of fun, innovative individuals? Would you prefer to work with an organization that positively contributes to the world? If so, we would love to hear from you!
Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!
About Us
University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.
Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.
We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.
About the Position
The Manager, National Events (Commencement) plays a critical role in the orchestration of one of the most significant milestones in the lives of our students – graduation. The individual plans, coordinates and executes multiple aspects of the University’s commencement ceremonies (in-person, virtual or a combination), ensuring a memorable and meaningful experience for graduates, their families, faculty, staff, and guests. The individual, in partnership with National Events Team members, oversees and coordinates logistical aspects, such as venue selection and set-up, vendor selection, budget management, and stakeholder collaboration, to ensure seamless event execution. The Manager, National Events (Commencement) contributes to commencement-related marketing and communication efforts to promote commencement details effectively to various audiences. The individual participates in the evaluation of each commencement’s success, makes recommendations for appropriate enhancements and/or revisions, and provides support as needed for all events managed by the National Events team.
What You’ll Do:
1. Implement a comprehensive event management plan for some aspects of commencement ceremonies, including scheduling, logistics, budgeting, staffing, guest management, and contingency planning.  Identify potential risks and challenges associated with commencement ceremonies and develop and implement effective risk mitigation strategies to ensure the safety, security, and success of all participants.
2. Ensure adherence to established protocol and etiquette guidelines for commencement ceremonies, including processionals, seating arrangements, academic regalia, and seating arrangements.
3. Coordinate guest speakers for commencements, including some logistical aspects such as travel, security, and communication.
4. Assist with onsite event set up and tear down as necessary, which includes lifting of up to thirty (30) pounds, bending, and standing for extended periods of time.
5. In partnership with members of the National Events Team, collaborate with University leadership, academic departments, student organizations, alumni relations, and external partners to ensure alignment of commencement activities with University priorities and mission.
6. Execute comprehensive communications and marketing strategies to promote commencement ceremonies, engage stakeholders, and provide timely and relevant information to graduates and their families. Provide clear direction and accessibility accommodations to ensure a positive and seamless experience for commencement guests.
7. Train, and supervise a team of staff who have volunteered to assist at ceremonies/activities and vendors responsible for supporting commencement ceremonies, ensuring high standards of professionalism, customer service, and efficiency.
8. Provide support and organization as needed for all events managed by the National Events team, ensuring seamless execution and delivery.
9. Perform other duties as assigned or apparent.
NOTE:  The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties.  Incumbents may perform all or most of the Primary Accountabilities listed above.  Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.
Supervisory Responsibilities
None
MINIMUM EDUCATION AND RELATED WORK EXPERIENCE:
• Bachelor’s Degree in Marketing, Event Management, Communications or related field
• Six (6) years of experience in event planning, with a proven track record of successfully managing complex events from conception through completion
ADDITIONAL QUALIFICATIONS:
• Previous experience planning and executing commencements
• Certification in Event Management or related field
• Strong organizational, project management, and problem-solving skills
• Excellent communication skills
• Ability to work effectively under pressure and meet tight deadlines
• Experience working in a higher education or academic setting
• Familiarity with protocol and etiquette standards for formal events
• Experience developing and implementing marketing strategies for events
• Knowledge of risk management principles and practices
#LI-SM1
As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.
Pay Range
The annual pay range for this position is $54,400 (minimum), $81,200 (midpoint), and $108,000 (maximum).*
*Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.
Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals.
Full-time employees are eligible for:
• Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
• Competitive 401(k) employer match;
• Substantial tuition discount for you and eligible dependents; and,
• A generous time off package, including paid vacation, sick time and company holidays.*
*For more details around paid time off benefits, please click here .
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