Salary
$61,361.46 - $88,572.85 Annually
Location
Mesa, AZ
Job Type
Full Time
Job Number
15324
Department
(H145)Business Services
Opening Date
11/22/2024
Closing Date
12/5/2024 at 11:59 PM Arizona
Description/Duties This recruitment will be used to fill one vacancy in the Licensing Assignment.
The Senior Revenue Collections Officer is responsible for performing revenue collections and/or licensing enforcement.  Employees in this class are responsible for performing field, written, and phone collections work to collect revenues due to the City for delinquent accounts and/or taxes, license fees, delinquent utility debt, and other miscellaneous revenue.  Employees in this class explain and interpret City ordinances, policies, procedures, and documents relevant to the assigned work unit.  Specific responsibilities vary with assignment.  Senior Revenue Collections Officers assigned to Licensing and Tax, Audit and Collections ensure new businesses meet City licensing requirements and also check existing businesses to verify compliance with the City's licensing requirements.  Employees in this class work with business owners to bring non-compliant businesses into compliance.  Considerable care and diplomacy are required in performing these duties.  This class performs related duties as required.
This class is distinguished from other classifications performing collections work by its responsibility for collecting delinquent taxes, license fees, outstanding utility bills, and other miscellaneous revenues.  This class is expected to exercise initiative and independence in setting work priorities and completing assignments in an organized and efficient manner, which may require working some evenings and/or weekends.  This class is supervised by the Revenue Collections Supervisor or Customer Service Supervisor through occasional conferences, meetings, and results achieved.  This class is FLSA nonexempt.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.
Qualifications & Requirements Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Licensing Assignment: Any combination of training, education, and/or experience equivalent to graduation from an accredited college or university with an Associate’s Degree AND two years full-time in-person customer service experience in tax, licensing, compliance, or related field; or any combination thereof.
Special Requirements. Must possess a valid Class D Arizona Driver's License by hire or promotion date.  The Tax Collections assignment requires the use of a personal vehicle on City business.  The License Enforcement/Credit Services assignment may require the use of a personal vehicle on City business.  Both positions require valid liability insurance with minimum statutory coverage (by assignment) .
Preferred/Desirable Qualifications. Bilingual (English/Spanish) skills are highly desirable. Link to Job Description http://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs4251.pdf