Want to work for a fun, fast-paced and locally-owned financial institution with great co-workers and customers? Then the Community Bank family is for YOU! We'd love to hear from you! Job Overview We are seeking a detail-oriented and proactive Operations Specialist to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our financial processes and compliance with relevant regulations. This position requires a strong understanding of accounting principles, fraud prevention detection, and financial software. The Operations Specialist will work closely with various departments to support operational efficiency and compliance. Community Bank Mankato is a family owned and operated financial center dedicated to satisfying the needs of its customers and employees in a warm and friendly atmosphere. The purpose of this position, and all positions, is to respond to the client’s needs with quality service in a timely fashion consistent with the dictates of the banking Codes and all applicable laws and regulations. Under the direction of the Operations Department manager, is responsible for supporting various bookkeeping, operations, and customer service function within the bank. Salary Range is estimated and pay offered will be based upon relevant experience. Essential Functions and Primary Duties of Position: · Responsible for supporting many of the accounting functions of the bank. This will include reconcilement of bank accounts. · This position will process many of the check functions of the bank. This may include such items as adjustments, reject processing, and returned items. This person will assure that such items are in balance, and will reconcile entries and make any necessary corrections. · Balancing correspondent bank (UBB) · Balance Official Items · UBB Foreign/US Canadian Checks · Responsible for reviewing and processing debit card chargebacks o Monitor Reg E resolutions; Ordering, maintaining, correcting and reporting; Balance transaction reports to G/L’s o Keeping current with procedures and regulation changes · Process Force Closed accounts (send warning letters, force close account, send to collections, monitor any payments) · Submit MN_FDIM file quarterly · Savings Bond interest reporting · Research transactions, statements, errors, and software issues for bank employee requests. · Reconcile in-house bank statements. · Assisting with employee computer and core system login resets/unlocks. · Process and balance all transactions. · Process Fed Fund entries. · Processing and printing all internal bank statements, letters, and notices. · Processing all incoming and outgoing wire transactions. · Processing all Stop Payment/Holds. · Review Mobile Deposits. · Process Remote Deposit Capture files. · Maintenance and review Recurring Transfers and Transfer/Sweeps. · Balance Teller Cash · Process NSF’s, Non-posts, and Chargebacks. · Prepare and process check adjustments. · Process/clear OFAC ACH files on UBB. · Process Cash Letter rejects and Duplicates in UBB. · Clear unposted GL’s. Business Support/Customer Service · Assist Business ACH and RDC customers with ACH file questions/issues, setting up new payees/ACH templates, and RDC issues/questions. · Assist with annual ACH/RDC reviews with Business customers. · Assist customers with problems or questions concerning their accounts ie. balance inquiries, statement requests, etc. · Assist customers with problems or questions regarding ancillary products (Mobiliti, Bill Pay, Card Valet). Competencies & Experience · Experience: At least 1 year banking operations experience is a must, more experience preferred. · Adaptability: able to adjust quickly to different work situations and remain composed under pressure and in stressful situations. · Customer Orientation: recognize and respond sensitively to the needs and priorities of the customer and take appropriate action to meet their needs, establish an effectively working relationship with customers to gain their respect and loyalty. · Attention to Detail: regard for important details to assure accuracy in every transaction performed, detect errors, and follow through on corrections and details. · Oral/Written Communication Skills: ability to express thoughts and ideas in a clear and concise manner both orally and in written form to a variety of audiences. · Professionalism: project a positive image of the bank to all internal and external customers. · Time Management: ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks. Join us as we strive for excellence in our operations while fostering a culture of integrity and accountability. Job Type: Full-time Pay: $21.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Application Question(s): If offered a position, would you be willing to submit to a criminal background check? Experience: Banking Operations: 1 year (Required) Banking: 1 year (Required) Ability to Commute: Mankato, MN 56001 (Required) Ability to Relocate: Mankato, MN 56001: Relocate before starting work (Required) Work Location: In person
Salary: $21 - $26 an hour
Employment Type: Full-time
Qualifications
[ "Banking Operations: 1 year (Required)", "Banking: 1 year (Required)", "Work authorization (Required)" ]