Outpatient Telehealth Services Coordinator
Greer , SC
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Posted 2 days ago
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Job Description
Responsibilities
Who We Are
The Carolina Center for Behavioral Health is a 156-bed private behavioral health system located on 13 acres in the Greenville, South Carolina Area. Specializing in psychiatric programs and substance abuse treatments such as detox and rehab, The Carolina Center serves Greenville, Spartanburg, Anderson, and areas throughout South Carolina and western North Carolina. Programs are available at various levels of care to accommodate the severity of every patient's condition: inpatient, partial hospitalization, and intensive outpatient treatment. To learn more visit: https://thecarolinacenter.com/.
Who You Are
It's the opportunity to make a difference that drives you. It's taking the time to really listen to a patient so you can do your best to help. It's the camaraderie among professionals who push you further than you ever thought you could go. You are as equally diligent and attentive during quiet times as you are in a crisis situation. You are a highly empathetic individual with a high level of emotional and social intelligence. Your satisfaction comes from a patient's noticeable progress or a sincere word of thanks from your patient's family. It's these experiences that solidify your dedication to helping others.
Position Summary
The Outpatient Registered Nurse can assist as needed with the job duties of an outpatient nurse, but the focused job duties will be managing the clerical functions of the telehealth rounding encounters for the Chief Medical Officer along with the nursing unit necessary to provide patient care. The coordinator also provides on site administrative/clerical duties on the unit. The coordinator will also function as a Behavioral Health Advocate (as required) and conduct patient observation and supervision to patients, interaction and role modeling to patients ranging in ages from adolescents through adults.
Job Responsibilities
• Establish rounding schedule with Remote provider and notify remote provider the number of names of patients to be seen during daily block.
• Send Outlook Zoom invite for scheduled rounding start time and ensure patient visit room is reserved
• Ensure the patient was notified of telehealth services, permission was obtained and patient consent for telehealth services is signed and included in patient's chart.
• Ensure patient's chart is complete with all documents for the remote provider to review via EMR
or prior to sending electronically and ensure remotie provider has any additional information needed.
• Ensure all completed documentation (treatment plan, consult note, orders, etc.) have been received and are signed then given to RN on the unit.
• Other duties as assigned including but not limited to: Act as an interdepartmental liaison, Answer/transfer phone calls and perform other receptionist duties as requested, Report and track maintenance problems or environmental issues needing to be addressed.
• As needed, job duties and responsibilities of an outpatient registered nurse
Benefit Highlights:
Challenging and rewarding work environment * Career development opportunities * Competitive Compensation * Excellent Medical, Dental, Vision and Prescription Drug Plan * 401(K) with company match and discounted stock plan * Generous Paid Time Off
Qualifications
High school diploma required. 2-3 years of direct patient care experience preferred
Equal Employment Opportunity
The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
Service Excellence.
Service excellence is a part of all we do. Our standards include:
• Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.
• Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work.
• Practice teamwork by participating in decision making and process improvement, communicating effectively and focusing on the problem/issue, not the person.
UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS" or "UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including UHS of Delaware, Inc.
All employment at "UHS" is with one of the subsidiaries of Universal Health Services, Inc., including its management company, UHS of Delaware, Inc. Universal Health Services is a holding company.
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
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Job Summary
Company
Universal Health Services, Inc.
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2 to 3 years