Billing Manager
Position Summary
We have the opportunity for an experienced Billing Manager t to join the firm’s Financial Operations department. The Billing Manager provides department leadership ensuring the production of accurate invoices, while maintaining an acceptable work flow to meet monthly billing goals and deadlines. This role strives to ensure the Billing Team has appropriate procedures, policies, and tools to perform their assigned responsibilities. The position fosters team building, collaboration and cooperation among all Billing personnel as well as personnel across departments. The Billing Manager plans and leads monthly Billing Department staff meetings and manages all aspects of billing, training, coaching and team development, through oversight and direct involvement with performance standards. The successful candidate must reside proximate to New Orleans, LA and this position may be remote or hybrid.
Essential Functions
• Oversees all billing activity to ensure accurate and timely invoicing to clients. Includes hands-on billing, when necessary.
• Oversees billing compliance role, ensuring the submission of new timekeepers on vendor sites is completed timely and accurately.
• Sends various billing reports to include billing progress for each team, along with support month-end close.
• The Billing Manager is the Aderant billing expert. Must be able to answer questions and provide solutions to billing issues. Leverage all of the system’s features to optimize billing outcomes.
• Delegates work accordingly based on volume, complexity and priority.
• Develops billing policies, procedures, and internal controls.
• Develops departmental processes and training on procedures and technology for Billing Team.
• Coaches and mentors Billing team. Maintains an open dialogue to improve morale and engender team spirit. Ensures the core values of the firm are reflected in the billing staff. Promotes an atmosphere of positive behavior by leading and participating in positive communication that improves working environment.
• Recruit new billers, as needed.
• Lead team to provide consistent delivery of high quality customer service to our clients, co-workers, billing attorneys and fellow employees.
• Conduct mid-year and annual evaluations, including Senior Managers, when necessary.
Requirements
• Undergraduate degree in finance, accounting or any related field and/or equivalent work experience.
• 5+ years of experience in a management/supervisory capacity.
• Must have strong technology skills, including MS Office Suite and an ability to leverage technology in work processes.
• Experience with Aderant or similar billing software is required.
• Previous law firm experience preferred.
• Excellent planning, organization, oral and verbal skills, including an ability to present and persuade others based on analysis of issues.
• High level of computer skills. Experience in Aderant (Billing System Software), Excel, Word, and Outlook are required.
• Strong interpersonal skills necessary in order to communicate effectively with clients, attorneys, practice assistants and management.
Benefits
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Teladoc (24/7 access to a doctor by phone or online video), Tuition Reimbursement and an Employee Assistance Program.
Firm Overview
Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Premier client service, as outlined in the firm’s Client Pledge, is one of the firm’s top priorities and a cornerstone of its core values. Best Law Firms® has named Ogletree Deakins a “Law Firm of the Year” for 13 consecutive years. In the 2024 edition, the publication named Ogletree Deakins its “Law Firm of the Year” in the Employment Law - Management category. Ogletree Deakins has more than 950 attorneys located in 56 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, including many of the Fortune 50 companies in the U.S.
We are fully committed to the importance of diversity within the legal profession, as well as all workplace environments and strongly encourage the interest of diverse candidates in the firm.
Equal Opportunity Employer.
Law Practice
Accounting/Auditing and Finance
Full-time