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Patient Experience Specialist

Sono Bello

Location: Scottsdale, Arizona 85260
Type: Non-Remote
Posted on: November 14, 2024
This job is no longer available from the source.
Full-Time AZ - Scottsdale Job Details Description A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. No work on Holidays or night shifts so you can have a normal/regular life balance Work in “happy medicine”; treating patients who are excited about improving their lives An opportunity to work in the growing fast paced world of aesthetics A small practice feel, with big company support Key Responsibilities: Customer Service/Administration Greet all patients, and offer beverage Check patients in and make sure schedule reflects appointment status  Check patients out and schedule next appointment  Maintain accountability for the schedule book  Introduce visitors to the appropriate personnel that will assist with their concerns  Conduct confirmation calls for appointments  Pull next day’s patient charts and organize per scheduled appointment time Prepare new patient charts  Maintain inventory of all front office supplies  Check email and forward to the appropriate staff member  Organize and maintain file system  Keep Font Desk and Lobby area clean Billing Process payments  Print daily close out reports on scheduling system and review for accuracy.  Fill deposit slips for all received cash and checks     Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Use of the telephone, computer and other related instruments or devices  Vision and hearing acuity Standing and walking for periods of time Ability to lift up to 25 pounds    Key Skills/Qualifications: Must be familiar with MS Office, including Excel Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of the organization Ability to add, subtract, multiply and divide  Ability to carry out instructions furnished in written, oral, or diagram form  Ability to problem solve For Full time employees the Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays. #LI-AH1 Qualifications Behaviors Required Team Player: Works well as a member of a group Innovative: Consistently introduces new ideas and demonstrates original thinking Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Goal Completion: Inspired to perform well by the completion of tasks Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Self-Starter: Inspired to perform without outside help Education Required High Schoolor better in or better in or related field Experience Preferred 1- years: Office/ Administrative Experience