Job Type: Full time
Welcome to Furman University's Career Site!IMPORTANT:​ Load all documents in the My Experience area under Resume/CV. This may include your resume/C.V., cover letter, unofficial transcript, teaching philosophy, etc. Please wait for all documents to finish uploading before clicking Next.If the process times out you will lose your progress, so please ensure you have all necessary documents available before starting.The drop-down lists only display so many options: please type into a drop-down list to search for your option. For example: in Field of Study, you may need to enter your field name. If you have no field, type "None."If you have previously applied, make sure your information is current as you can transfer it to another application.Prior to submitting your application, verify all information for accuracy and ensure you have uploaded all appropriate documents.  Once submitted, you will not be able to edit your application other than to change your contact information.If you have any questions or need additional assistance, please contact the Office of Human Resources via email at recruitment@furman.edu or by calling 864-294-3103.Job Title:Administrative AssistantJob Family:Administrative SupportFull-Time/Part-Time:Full timeCompensation Grade:4HPay Type:HourlyDepartment:Enrollment ServicesJob Summary:Provide excellent constituent-centered service to students, parents, faculty, staff, and the public for Enrollment Services while protecting student privacy. More specifically, they will ensure the smooth flow of daily operations while supporting colleagues, in addition to documenting Enrollment Services procedures.Job Description:Job DescriptionServes as primary, in-person support for Enrollment Services front desk operations.Triages questions and concerns about Enrollment Services occurring in person, via telephone, fax, email, postal mail, or virtual meetings.Answers routine questions or concerns by restating information available from enroll.furman.edu.Opens and closes Enrollment Services front desk daily.Responds to emails sent to the general Enrollment Services email account in a timely manner, and follows up with each correspondence.Coordinates the accurate, timely, and appropriate release of official documents (academic transcripts, degree verifications, and enrollment certifications) and maintains data related to the release of these documents.Accepts student account payments.Regularly updates individual student records related to university degree requirements.Assists with coordination of university ID card production for students.Documents Enrollment Services procedures.Describes policy and logic that informs procedures to ensure common understanding, writes detailed instructions about how to perform tasks that can be used to train others, updates service scripts explaining how to respond to commonly asked questions.Escalates concerns as appropriate to solve problems in all functional areas.Fully understands and appropriately applies Furman’s student information release policies and standards.Completes performance review process with supervisor to understand job performance expectations and fit with department and university goals.Performs other duties as assigned to ensure smooth flow of operations.Education Requirements:Certification Requirements:Job Posting End Date (if date is blank, posting is open ended):