Bilingual Customer Service Representative
Are you passionate about providing exceptional customer experiences? Do you speak both English and Spanish fluently? If so, we are actively recruiting several Bilingual Customer Service Representatives for a client in Downtown Greenville, SC!
This is a full-time position Mon - Fri from 10:30 AM to 7 PM and has pay starting at $18hr.
Why You'll Love This Job:
• Make a Real Impact: Your skills will help bridge communication gaps, offering high-quality service to customers in both English and Spanish. You’ll play a crucial role in making our company a trusted name in the community.
• Growth Opportunities: We believe in promoting from within! Whether you're looking to grow your customer service career or pursue leadership roles, you'll have plenty of opportunities to advance.
• Supportive Environment: Join a team that values your contributions, with a positive and inclusive culture where your ideas and initiative are appreciated.
• Comprehensive Benefits: Enjoy a competitive salary, healthcare coverage, paid time off, and other great benefits to help you balance work and life.
Responsibilities:
• Provide exceptional customer service via phone, email, and chat in both English and Spanish.
• Address customer inquiries, resolve issues, and provide information in a clear and professional manner.
• Collaborate with other team members and departments to ensure timely and accurate responses to customer needs.
• Ensure all customer interactions are documented in our system with high attention to detail.
• Negotiating and processing payments, utilizing the proper negotiation skills.
Skills & Qualifications:
• Fluency in English and Spanish (both written and spoken) is essential.
• Previous customer service experience is a plus, but a positive attitude and willingness to learn are equally important.
• Excellent communication skills, with the ability to remain calm and professional under pressure.
• A problem-solver who is passionate about helping others and delivering exceptional service.
• A team player who thrives in a collaborative environment.
If you're looking for a rewarding role that combines your bilingual skills with your passion for customer service, apply today and join us in making a difference!
Financial Services
Customer Service
Full-time