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Manager Transaction Management - Onsite

Shellpoint Mortgage Servicing

Location: Greenville, South Carolina
Type: Full-Time, Non-Remote
Posted on: November 13, 2024
Manager Transaction Management - Onsite
Who We Are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Primary Function
Manager Transaction Management position is responsible for management and support of Newrez/Shellpoint’s mortgage purchase, whole loan sale and/or securitization transactions. This position manages and coordinates multiple complex processes to maximize the success of each loan acquisition or sale transaction and to ensure they are able to close on time. The ability to successfully manage internal and external relationships is a vital skill for this role. The position requires experience with residential mortgage bulk and flow whole loan transactions and public / private securitization transactions. This position has a high level of interaction with internal parties (secondary, sales, warehouse lending, servicing) as well as external parties including loan sellers/lenders, loan investors, broker dealers, and warehouse providers. The Manager Transaction Management will support credit and compliance loan reviews against Investor and Company requirements and provide recommendation for loan disposition decisions.
Principal Duties
• Coordinate transaction related functions and requirements with internal and external stakeholders (Sellers/Lenders, Investors, Broker Dealers, Vendors, and internal departments).
• Coordinate and support loan deliveries to whole loan investors and GSEs including data, loan files, and collateral.
• Manage loan review transaction timelines with internal and external parties to ensure timely settlements and review of loan diligence and custodial review within service level expectations.
• Evaluate loan due diligence results, assess validity of stipulations, make loan disposition decisions, escalate as appropriate with internal stakeholders, resolve stipulations with sellers/investors/internal stakeholders, and prepare diligence status summaries.
• Support and review various investor guidelines for competitive analysis and salability.
• Complete validation and quality checks of required data reports, validation of data provided by third party reviewers, vendors, and sellers.
• Track and resolve collateral exceptions and certifications with third party custodians.
• Build and maintain relationships with sellers, investors, and vendors.
• Provide reporting and analytics on trades, due diligence, and counterparties.
• Perform personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties.
• Performs related duties as assigned by management.
Education and Experience
• Bachelor’s degree, in business, marketing, communications or other relevant field.
• 6-8 years of mortgage industry experience.
Knowledge, Skills, And Abilities
• Ability to handle a large degree of internal and external diplomacy as well as understanding of perspective from various stakeholders.
• Ability to listen effectively and communicate ideas concisely.
• Knowledge of mortgage banking, secondary markets, whole loan transactions and securitizations, GSE and private investor guidelines.
• Ability to engage individuals and groups to surface essential requirements information.
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among appropriate stakeholders.
• Ability to critically evaluate the information gathered from multiple sources, reconcile differing views, decompose high-level information into details, and abstract up from low-level information to a more general understanding, and distinguish user requests from the underlying true needs.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
Company Perks
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities
Company Benefits
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
Newrez NOW
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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Financial Services
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Full-time