GENERAL DESCRIPTION:
Supervise housekeeping personnel; inspect and approve cleanliness of rental accommodations in assigned areas of responsibility.
SPECIAL JOB REQUIREMENTS/QUALIFICATIONS:
Preferred applicants will have an active driver’s license with clean driving history, and will be able to work a flexible schedule including nights, weekends, and holidays.
Must have the ability to work at a rapid pace. Must be able to communicate effectively with supervisor, desk personnel and all guests. Ability to stand, bend and climb numerous stairs. Ability to get along well with others and work as a team. Must have own transportation. Use proper body mechanics to prevent back injuries. Use proper lifting techniques, use caution when stooping and bending. Hold on to hand rails when walking in the ice or rain.
PHYSICAL REQUIREMENTS:
The candidate must use proper body mechanics to prevent back injuries and be able to lift 25 pounds. Must use proper lifting techniques; use caution when stooping and bending; hold on to hand rails when walking in the ice or rain; and use caution when handling all cleaning chemicals. Must be aware of hot water, broken glass, electrical appliances, fireplaces and all sharp objects. Must have a valid driver’s license.
SPECIFIC DUTIES/RESPONSIBLITIES:
· Pick up daily assignment sheet and go over with your housekeepers. Ensure they are aware of what they can get into to start their day and that you know where they will begin to work.
· Get adequate REACH and security papers for your day’s assignment
· Collect necessary supplies and ensure your housekeepers have what they need.
· Support the training of your housekeepers in any area of concern, i.e. stay-over procedures, chemical awareness, proper cleaning techniques etc.
· Assist with transport of housekeepers when using a company vehicle for the day. Ensure your vehicle has all supplies necessary including Cascade, Dawn, light bulbs and batteries. Assist with pick up of housekeepers in the evening, if needed.
· Thoroughly and carefully inspect your units for cleanliness as well as damages.
· Report any and all damages or poor condition to the Housekeeping office as well as document on your REACH papers.
· Ensure all your units are inspected and released properly for check in.
· Spot check daily, inventories of all assigned units. Schedule and ensure yearly inventories are carried out in your area of responsibility.
· Inspect and update all vacuum cleaners in areas of assignment.
· Communicate with other supervisors on an as needed basis, i.e. when updates are needed and you are assigned off.
· Participate in the on-going training and improving of all housekeeping personnel and assist the department in ensuring continuous improvement is being enforced.
· Participate, reward and council on all guest surveys that are assigned to you.
· Participate and offer suggestions and improvements for over-all efficient operation of the department.
· Promote a positive, happy and efficient operation for all housekeeping staff, ensuring there is an open line of communication between all associates.
· Participate in all meetings as needed and be prepared to offer suggestions and/or ideas for continuous improvement.
· Assist in the reward and acknowledgement of your housekeepers as appropriate.