** Starting rate: $18.50, plus 20% commission on Upsells and Pay for performance plan. Role & Responsibilities include but are not limited to: Candidates primary focus will be as Host at the Front Desk however will be expected to participate in all areas of Front Office, including Guest Services. Interested applicants enthusiastic to learn should not be deterred; training in all areas of Front Office will be provided to the benefit of expanding your skillset and elevating the service we are able to provide to our Guests. This position was designed for our Guests to have a seamless experience at our resort. This highly visible role give opportunity for casual conversation and has a direct impact on creating the Guest experience. The Guest Experience Host will be responsible for, but not limited to; Guests with account settlements, unloading luggage from Guest vehicles, taking luggage to and from their guestroom, communication of hotel services and promotion, providing guests with information about local attractions/restaurants, in and around Scottsdale, and answering guest phone calls. Qualifications: · A true desire to satisfy the needs of others in a fast-paced environment. · Refined verbal communication skills. · Ability to stand for long periods. · Must be able to work a flexible schedule, including mornings, afternoons, evenings and weekends & holidays. · Proficient in basic computer skills. · Customer service experience preferred. Benefits & Perks · Opportunities to work around the world with Hyatt Hotels and Resorts · Discounted & Complimentary Hotel Room Nights · Enjoy free employee meals in our employee dining hall · Free covered parking · Medical Dental and Vision Insurance (Full-time colleagues) · Retirement savings plan · Excellent training and professional development · Tuition/Wellness reimbursement, up to $1,000 a year! · Employee Stock Purchase plan · Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing About The Hiring Process We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so. Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law. Proof of eligibility to work in the United States is required, as well as a completed background check. Job Type: Full-time Pay: From $18.50 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Free parking Health insurance Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule: 8 hour shift Day shift Evening shift Every weekend Holidays Monday to Friday Morning shift Night shift Work Location: In person
Salary: From $18.50 an hour
Employment Type: Full-time
Qualifications
[ "Work authorization (Required)" ]