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Catering Sales Manager

Hyatt Regency Greenville

Location: 220 North Main Street, Greenville, SC 29601
Type: Full-Time, Non-Remote
Posted on: October 29, 2024
Looking for a dynamic Wedding Catering Sales Manager to join our team at the beautiful Hyatt Regency in downtown Greenville! Essential Job Functions Expectation to dedicate significant portion of time to direct telephone solicitation sales. New Business development for property, predominantly from Association Group Market. Meet or exceed assigned revenue goals (Rooms, F&B, Meeting Room Rental, Incremental). Represent AURO Hotels professionally to our clients/guests and business partners. Assure that all transactions with guests are handled in a legal, ethical manner. Providing prospects with complete and accurate information on hotel. Determine client needs and possible objections; provide persuasive arguments to close the sale. Negotiate rates to maximize revenues. Develop positive working relationships with existing clients by anticipating needs and acting promptly to rectify any problems; maintain frequent contact with established and prospective clients. Practice effective revenue/yield management to include wise negotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation. Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule. Have a comprehensive understanding of the property and its offerings. Execute rate negotiations and pre-qualification, issue contracts, and establishes files, process bookings and appropriate follow-up correspondence with clients. Responsible for maintaining lost business report files and tracking tentative and definite business by market segments. Conducts FAM tours, site inspections and represents AURO Hotels at trade/consumer shows, presentations and other functions as designated. Responsible for group departure interview, follow up thank you letters with critique form and evaluation of suggestions to improve servicing of groups. Re-solicit groups. Attends yield management and staff meetings in the absence of Director of Sales Achieves KSO's on a timely basis and prepares critiques every 6 months for Director of Sales Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Experience/Education College degree in Hotel Administration Preferred; 2-3 years hotel Sales Manager/Supervisor experience or equivalent combination of education and experience in hotel of similar size and nature. Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Salary: $57.2K - $72.4K a year
Employment Type: Full-time
Qualifications
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