Job Overview We are seeking a dedicated and professional Front Desk Agent to join our team. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Duties Verification of patient insurance and benefits; assist with necessary documentation. Obtain pre-authorizations for patient's visits. Assist with front desk operations, including answering phone calls and scheduling appointments when needed. Ensure compliance with HIPAA regulations while handling sensitive patient information. Collaborate with medical office staff to facilitate smooth operations and enhance customer service. Assist with administrative tasks as needed, including data entry and maintaining office supplies. Requirements Previous experience as a Front Desk Agent or in a similar role is preferred. Proficiency in using phone systems and basic office software applications. Knowledge of medical billing processes and ICD-10 coding is helpful. Excellent organizational skills with attention to detail for managing files and records accurately. A positive attitude and willingness to work collaboratively within a team environment. Join us in delivering outstanding service while being part of a dynamic team! Job Type: Full-time Pay: $13.00 - $16.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Disability insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Medical Specialty: Physical & Rehabilitation Medicine Schedule: 8 hour shift Day shift Monday to Friday Work Location: In person
Salary: $13 - $16 an hour
Employment Type: Full-time
Qualifications
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