Job Type: Full time
Let Us Power Your PotentialTaylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.Ready to build a career? It’s time to look at Taylor.Your Opportunity: Corporate Graphics International, a division of Taylor Corporation, is seeking a new Implementation Account Coordinator to join the team! This position serves clients in the implementation of technical systems or solutions. They evaluate client needs, develop configurations that support business processes, plan and execute delivery and implementation plans.Your Responsibilities:Develop and maintain strong relations with customers to ensure that their quality expectations are being metAssist by verifying all of the required information for the implementation is available and accurate, including pricing, specifications, artwork, or other customer requirementsProactively work with internal groups to ensure that products produced for customers are of the highest qualityEnsure effective communication with customers through facilitating conference calls and presentations of products or tools available to the customerWork with internal teams to ensure we are providing accurate information to customers and servicing their account as specifiedAbility to manage multiple project and task assignments simultaneously, while managing due datesConsistently meet defined deadlines and maintaining project tracking throughout the life cycle of project requestsYour Shift:Monday – Friday 8:00am - 5:00pm. Overtime opportunities available on Saturdays!You Must Have:High school diploma or equivalentKnowledge and use of: Microsoft Office Suite, including Teams, Outlook, Word and ExcelA customer service mindsetAbility to multi-task, solve problems and thrive in a fast-paced environmentDemonstratable dependability in all aspects of workInitiative and responsivenessA keen attention to detail and strong organizational skillsAbility to speak and communicate with fellow employees at a professional levelWe Would Also Prefer:3+ years of experience in the field or related areaExperience in E-commerceAbout Taylor CorporationOne of the largest graphics communications firms in North America, Taylor’s family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning 26 states, and seven countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.