Office Support Representative - Case Management Non-Clinical Support Hours: M-F 0900-1730 Days - Full-time Paygrade/Wages/Salary Info: 11H -
Job Summary Performs a variety of duties to provide administrative support to the Case Management Department. # Job Responsibilities Assists the Case Manager with facilitating discharges for patients on nursing units and identifies barriers to discharge. Coordinates post-acute care referrals and transfers and documents in the electronic medical record. Communicates with post-acute care facilities and other community agencies by phone and electronic medical record. Coordinates and schedules transportation and appointments. Completes required forms, regulatory letters, and other written communications and scans to electronic medical record. Maintains assigned calendar(s). Establishes and maintains filing systems. Orders and stocks supplies. Updates community resource information. Qualifications High school diploma, General Equivalency Diploma (GED) or higher required upon hire No experience required No licensure/certification/registration required Skills and Attributes Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to multi-task Physical Demands Standing: Frequently Walking: Frequently Sitting: Occasionally Lifting 0-25 lbs: Frequently Lifting 25-75 lbs: Rarely Lifting over 75 lbs: Rarely Carrying 0-25 lbs: Frequently Carrying 25-75 lbs: Rarely Carrying over 75 lbs: Rarely Pushing/Pulling 0-25 lbs: Frequently Pushing/Pulling 25-75 lbs: Frequently Pushing/Pulling over 75 lbs: Frequently Climbing: Occasionally Bending/Stooping: Frequently Kneeling: Occasionally Crouching/Crawling: Occasionally Reaching: Frequently Talking: Frequently Hearing: Frequently Repetitive Foot/Leg Movements: Rarely Repetitive Hand/Arm Movements: Frequently Keyboard Data Entry: Frequently Running: Occasionally Vision: Depth Perception: Frequently Vision: Distinguish Color: Frequently Vision: Seeing Far: Frequently Vision: Seeing Near: Frequently Owensboro Health Core Commitments INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers. RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community. TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future. INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health. SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do. EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.