Overview: We are seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. Responsibilities: - Greet and welcome guests in a friendly and professional manner - Handle guest check-ins and check-outs efficiently - Provide information about services, available rooms, rates, and amenities - Respond to guest inquiries, requests, and complaints promptly and courteously - Manage reservations and ensure accurate data entry in the booking system - Coordinate with other departments to meet guests' needs and resolve issues - Maintain a neat and organized front desk area Skills: - Experience in the hotel or hospitality industry preferred - Strong guest relations skills with a focus on delivering exceptional service - Knowledge of hotel management systems and phone systems - Multilingual abilities are a plus - Excellent phone etiquette and communication skills - Familiarity with resort operations and guest services Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Job Type: Part-time Pay: $13.00 - $14.00 per hour Expected hours: 24 – 30 per week Schedule: 8 hour shift Day shift Evening shift Holidays Morning shift Night shift Overnight shift Weekends as needed Experience: Hotel experience: 1 year (Preferred) Ability to Commute: Greenville, SC 29615 (Required) Ability to Relocate: Greenville, SC 29615: Relocate before starting work (Required) Work Location: In person
Salary: $13 - $14 an hour
Employment Type: Part-time
Qualifications
[ "Work authorization (Required)", "Hotel experience: 1 year (Preferred)" ]