Optical Manager Opportunity Position Summary: We are seeking an experienced Optical Manager to lead our optical department. The ideal candidate will serve as a role model, demonstrating leadership and expertise in optical operations. The position requires proficiency in optical duties, exceptional communication skills, and the ability to manage a dynamic team while ensuring a positive patient experience. Key Responsibilities: Opticianry Duties: Assist patients in selecting eyewear with technical expertise. Handle frame and lens measurements, order processing, and verification. Manage eyewear inventory, including ordering and returns. Provide customer service, including eyewear maintenance and troubleshooting. Stay updated on insurance guidelines and optical trends. Financial and Inventory Management: Meet and exceed department goals for sales and inventory management. Control costs by working with vendors and optimizing inventory levels. Collaborate with lab managers to address lens cost concerns. Monitor department budgets and conduct year-end inventory audits. Administrative Responsibilities: Train and cross-train optical staff. Manage staffing levels, schedules, and departmental issues. Motivate and mentor the team to maintain high morale and efficiency. Identify opportunities for improved processes and electronic system use. Customer Service: Lead by example to ensure outstanding customer service. Address and resolve customer complaints. Monitor turnaround times and ensure timely delivery of eyewear. Meetings: Attend and contribute to department and staff meetings. Prepare and deliver educational content for staff on new products and protocols. Foster open communication and encourage team participation. Qualifications: High school diploma or equivalent required; ABO certification desired. Ongoing training in optical products and leadership skills. Strong leadership, organizational, and problem-solving abilities. Proficiency in optical software and tools, including Microsoft Word and Excel. Please send CV and Cover Letter to alexa@hedaglobal.com. Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No nights Work Location: In person
Salary: $60,000 - $80,000 a year
Employment Type: Full-time
Qualifications
[ "Work authorization (Required)" ]