Description
Bank Medical Secretary | Spire Methley Park Hospital | Methley Park | Flexible Working | 
Spire Methley Park Hospital is looking to recruit a Bank Medical Secretary to join our team and support our valued Consultants in providing a high quality service. 
As Medical Secretary your main tasks To provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients.
ACCOUNTABILITIES AND ACTIVITIES:     
To provide an efficient secretarial service to all Consultants.
To type all Consultants’ clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 -72 hours).
To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. 
To be solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation and attention to detail.
To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.
To provide copy clinic letters when needed.
To open Consultants mail and distribute.
To type discharge summaries/operation notes etc dictated by Consultants.
To log all incoming clinic/theatre typing, insurance claim forms, DWP forms etc and distribute appropriately.
To order Consultants’ paper, office stationery etc.
To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
To assist in the training of new and trainee Medical Secretaries.
To undergo all mandatory training required i.e. fire, health and safety etc.
To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
To contribute to the development of departmental procedures.
To familiarise with company policies and procedures.       
To deliver exemplary customer service to all users of the service(consultants, patients and co-workers)
To assist with any other reasonable duties required as per the Senior Medical Secretary.
QUALIFICATIONS, TRAINING & EXPERIENCE:
Good standard of education. 
Excellent communication skills.
Professional telephone manner. 
A good knowledge of medical, anatomical and physiological terminology.
Knowledge of IT systems. 
RSA level II or equivalent.
Contract type: Bank Work
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
Bank colleagues are paid weekly
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
Save an average of £50 per month with our free onsite car park
Access to Spire Healthcare pension
Access to Blue Light Card discounts
Free uniform
Free DBS
Full induction, including mandatory training updates
Opportunities for further training and progression into permanent posts
Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
We commit to our employees well-being through work life balance, on-going development, support and reward.
Requisition Type
Professional
Job Schedule
Part time