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Host/Hostess (Juniper Roof Top Restaurant)

AC Greenville

Location: 315 South Main Street, Greenville, SC 29601
Type: Part-Time, Non-Remote
Posted on: October 3, 2024
Job Summary: Juniper, the rooftop restaurant at the AC Hotel by Marriott in downtown Greenville, is seeking a friendly and professional Host/Hostess to be the welcoming face of our establishment. As a Host/Hostess, you will be responsible for greeting guests, managing reservations, seating customers, and ensuring they have a positive dining experience from the moment they walk in. You’ll work closely with the restaurant staff to maintain smooth and efficient service, while creating a warm and inviting atmosphere for our guests. Key Responsibilities: Greet guests as they arrive with a warm and welcoming demeanor. Manage reservations and seating arrangements to optimize table turnover and guest satisfaction. Escort guests to their tables and provide menus. Ensure the dining area is clean, organized, and ready for service. Coordinate with servers and kitchen staff to ensure smooth service flow. Handle guest complaints or special requests with professionalism. Monitor dining room activity to identify available seating. Assist with light cleaning tasks and resetting tables. Qualifications: High school diploma or equivalent preferred. Previous experience in customer service, hospitality, or related roles is an advantage. Excellent communication and interpersonal skills. Ability to stay calm under pressure and manage multiple tasks. Friendly, outgoing personality with a focus on customer service. Strong organizational skills and attention to detail. Flexible schedule and willingness to work evenings, weekends, and holidays. Working Conditions: Fast-paced, customer-oriented environment. Ability to stand for extended periods. If you enjoy interacting with people and thrive in a dynamic, team-focused environment, we encourage you to apply for our Host/Hostess position. All candidates must be able to read, write, speak and understand English. Salary Competitive, based on experience. Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Salary: $21.4K - $27.1K a year
Employment Type: Part-time
Qualifications
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