Weelborg's family of dealerships has a long history of serving their communities with exceptional vehicle and trustworthy service. We live, work, and play in the communities we serve and therefore we strive to serve each and every customer with the same respect we would expect to receive. Weelborg Chevrolet of New Ulm is seeking a dependable, motivated self-starter and detail oriented F&I Manager. Position Summary: The Business F&I Manager is responsible for helping customers obtain the financing they need to purchase the vehicle of choice while completing the required documentation for each financing transaction. Essential Responsibilities: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time: 1. Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies. 2. Contract new business, sell and close deals. Turns 100 percent of closed deals to finance, along with properly completed paperwork (insurance information, trade title etc.). Converts cash deals to finance. 5. Collect, receipt, and deposit cash, checks, and credit card transactions. 6. Acquire approval from lenders. 7. Create and maintain quality business relationship with lenders. 8. Verify paperwork involved with cash, finance or loan transactions. 9. Seek new lending institutions and maintain good working relationships to secure competitive interest rates and financing programs. 10. Process financing and leasing deals accurately and secure approval through financial sources. 11. Understand and comply with federal, state and local regulations that affect the new and used-vehicle and finance departments. 12. Create and maintain a program with the sales department that will ensure all sales are referred to the F&I department. 13. Train and provide the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs. 14. Maintain profitability while controlling expenses and maintaining customer satisfaction. 15. Promote gap and aftermarket products. 16. Update reports daily with the status of pending deals or contracts in transit. 17. Review and communicate with lenders, managers and customers daily to make sure deals are processed within the same day to minimize delays in funding. 18. Understand all programs and rate options offered by our lenders. 19. Understand all factory incentives, rebates and sub-vented rates & qualification as well as collect all supporting documentation. 20. Solicit extended warranty sales (aftermarket). 21. Handle all cancellations for extended warranties and gap. 22. Remit and register policies with factory (i.e. ESP, Maintenance, etc.). 23. Collect and verify all documents required by dealer, factory and lender. Complies information and prepares reports as requested by management and/or Dealer Principal. Maintains CSI scores that meet and strive to exceed goals. Implement action plan to improve customer satisfaction. Keep employees informed of customer satisfaction goals and their impact on overall scores. Protects gross profit by arranging financing so outside sources do not have in impact on selling margins. Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information. Assisting in process troubleshooting as needed, including being a technical resource as needed. Adhere to all Safety policies and procedures, reporting any nonconformity. Maintains technical knowledge in areas of responsibility by attending educational workshops, attends manager meetings, reviews publications, researches topics, establishes personal networks, maintains certifications, and participates in dealership training. Maintain training and certifications as required by manufacturer. Other duties as assigned. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Required Competencies: The following are required competencies of the position that must be met by the employee to successfully perform the essential functions of the job: Demonstrated proficiency in Windows, MS Office Suite including; Word, Excel, Power Point, and Outlook, internet/intranet and other organizational specific software. Demonstrates appropriate understanding/working knowledge of accounting principles and internal controls, and applies them. Attention to detail, strong organizational and time management skills. Professional communication skills for both internal and external customers, and coworkers. Must be able to demonstrate an ability and willingness to communicate effectively in order to maintain high levels of Safety, Quality and Efficiency. Strong customer service skills. Conducts business in an ethical and professional manner. Insightful use of analysis techniques, tools and concepts, to provide practical counsel to business area partners and management to drive business results. Independent worker and analytical thinker with ability to conduct research, data analysis and resolve complex problems. The Manager should be a person with solid understanding and respect for the differences of roles between management, supervisory and line personnel. Ability to plan, initiate, direct and carry out short and long-term programs. Demonstrated ability to influence others without direct, hierarchical control. Ability to define problems, collect and document data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of situations and events and respond accordingly. Working knowledge of budgets and financial statements. Ability to define problems, collect and document data, establish facts, and draw valid conclusions. Experience with developing and monitoring production strategies and performance metrics. Remain current on economic, industrial, and other trends that affect market and prices. Possess traits of honesty, integrity, creativity and flexibility. Must have high level of discretion and ability to handle sensitive and confidential information appropriately. Demonstrate an understanding of the products sold and the processes involved. Ability to read and comprehend standard operating procedures and company guidelines in order to maintain regulatory compliance. Ability to understand daily production needs. Ability to work independently, multi-task, and prioritize. Ability to perform at a high level in a fast-paced environment with the ability to adapt to a continually changing environment. Detail oriented, be quality minded. Maintain a valid drivers’ license and an acceptable Motor Vehicle Record (MVR). Punctual and regular attendance. Education and Experience: Bachelor’s degree preferred or a combination of education and relevant work experience. 5+ years automotive experience in sales and finance preferred. Industry specific software experience preferred. Basic understanding of Generally Accepted Accounting Principles (GAAP). Obtain manufacturer certification within 90 days of employment and maintain required certification(s) as required by the manufacturer. Physical and Mental Demands The physical and mental demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Office – Work is performed in a general office environment with low to moderate noise exposure. May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear; taste or smell. The majority of the time is spent seated at a workstation with access to telephone, computer, printer, files, and reference materials. Requires frequent verbal communication either in person, by telephone or by use of online interactive communication, to interact with vendors, suppliers, and consultants. Requires frequent written communication by requiring frequent typing and writing. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office - This job operates in a professional office environment. Employees will work face-to-face with others on a daily basis. Some may share office space. While performing the duties of this job, the employee is rarely exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually low. May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment. The employee may be exposed to very low levels of ammonia. Weelborg Chevrolet of New Ulm, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Type: Full-time Pay: $60,000.00 - $120,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Supplemental Pay: Bonus opportunities Commission pay Performance bonus Yearly bonus People with a criminal record are encouraged to apply Ability to Relocate: New Ulm, MN 56073: Relocate before starting work (Required) Work Location: In person
Salary: $60,000 - $120,000 a year
Employment Type: Full-time
Qualifications
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