*Job Overview* We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. *Responsibilities* - Greet guests and efficiently process check-in and check-out - Answer phone calls and provide information about hotel services - Handle guest requests and resolve any issues promptly - Maintain a clean and organized front desk area - Assist with reservations and room assignments - Provide information about local attractions and amenities - Collaborate with other hotel staff to ensure guest satisfaction *Requirements* - Experience in customer service, preferably in a hotel or resort setting - Excellent phone etiquette and familiarity with phone systems - Strong guest service and relations skills - Ability to work in a fast-paced environment - Multilingual abilities are a plus - Knowledge of hospitality industry practices and front desk operations Job Type: Part-time Pay: $13.50 - $14.50 per hour Expected hours: No less than 16 per week Benefits: Employee discount Paid time off Referral program Schedule: Every weekend Night shift People with a criminal record are encouraged to apply Experience: Hotel experience: 2 years (Preferred) Shift availability: Overnight Shift (Required) Work Location: In person
Salary: $13.50 - $14.50 an hour
Employment Type: Part-time
Qualifications
[ "Overnight Shift (Required)", "Work authorization (Required)", "Hotel experience: 2 years (Preferred)" ]